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How to cancel your Noom subscription
Noom is a great service, although it’s also quite expensive. If you’re not using it anymore or feel like it doesn’t provide great value to you, here’s how to cancel your Noom subscription.
QUICK ANSWER
To cancel your Noom subscription, you can use the app itself and open Settings > Manage Subscription > Cancel Subscription, then follow the on-screen instructions.
You can also cancel on the Noom website by visiting noom.com and clicking on Login. Then click on Subscription Details > Cancel Subscription. Confirm that you want to cancel and wait until you receive the unsubscribe confirmation email.
You can find instructions below on how to cancel if you signed up with your Apple ID or Google Play account and information on Noom's refund policy.
JUMP TO KEY SECTIONS
How to cancel your Noom subscription using the mobile app
Using the app, you can cancel your Noom subscription on Android or iOS. Here is what to do:
- Open the Noom app.
- Open Settings > Manage Subscription.
- Tap on Cancel Subscription.
- Follow the on-screen instructions.
How to cancel your Noom subscription using your Apple ID
If you purchased a Noom subscription through the app store, you have to cancel via that route too. Here is how that works:
On an iPhone
- Log in with your Apple ID.
- Open Settings and then click on your name.
- Choose Subscriptions.
- Find your Noom subscription.
- Choose Cancel Subscription.
On macOS
- Open the App Store.
- Locate your name in the lower left-hand corner.
- Choose View Information.
- Scroll down to Subscriptions.
- Select Manage.
- Search for Noom in the Active section.
- Select Edit.
- Choose Cancel Subscription.
How to cancel your subscription using Google Play
Likewise, if you bought a Noom subscription via Google Play, you must cancel using that service. To do so, carry out the following steps:
- Open the Play Store.
- Tap your profile icon.
- Choose Payments & Subscriptions.
- Select Subscriptions.
- Find Noom in the list and select it.
- Choose Cancel Subscription.
- Follow the on-screen steps.
How to cancel your subscription on the Noom website
It is also possible to cancel your Noom subscription by using the website. Here’s how:
- Visit noom.com.
- Click on Login.
- Select Subscription Details.
- Choose Cancel Subscription.
- Confirm that you want to cancel.
- Wait until you receive the unsubscribe confirmation email.
What is Noom’s refund policy?
If you cancel with an active subscription, you will still have access to all of Noom’s features until the end of your billing cycle.
As for refunds, Noom has some policies regarding whether you will get your money back. If you are still in your trial period and find the app underwhelming, you can inquire with the support team at (888) 266-5071 from 7:00 pm to 10:00 pm Eastern time or by clicking on the chat widget in the bottom right-hand corner of the Noom website at any time.
If you are a new subscriber, you get a 14-day grace period after initially subscribing. Noom will refund your initial subscription and add-on charges if you are within this period. You will have to contact the support team in the same manner as above to get your refund. Subscription renewal charges are not eligible for refunds.
FAQs
Yes, but you get a 14-day grace period in which you will receive a refund, after which you will not receive any refund.