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How to unblock someone in Outlook

Accidentally block the wrong sender? Here's how to see their emails again.

Published onFebruary 8, 2023

Have you ever blocked someone by mistake, wondering why you no longer get their emails? Or maybe it was intentional, such as a relative who sent one too many emails about their cat, but you now regret it and want to reconnect with them? Whatever the reason, unblocking someone gives them a second in your inbox, and it only takes a few steps. Here’s how to unblock a sender in the Microsoft Outlook desktop app and web browser.

Read more: How to block emails in Outlook


Navigate to your Junk folder in Outlook and right-click the email from the sender you want to unblock. Then, select Never block.

Alternatively, add or remove email addresses from your Blocked Senders or Safe Senders list in the Junk mail Settings menu.


How to unblock emails addresses on the Outlook desktop app

First, navigate to your Junk folder. This is where all emails received from blocked senders will end up. Find an email from the sender you want to unblock and then right-click the email to open more options. Select Junk -> Never Block Sender.

never block sender outlook
Adam Birney / Android Authority

If you want to unblock multiple senders at once, select Junk email options from the bottom of the same menu to open up a new window.

safe sender list
Adam Birney / Android Authority

Select the Safe Senders tab and click Add to enter the email addresses you want to unblock. When you are done, click Apply to save your changes.

How to unblock emails addresses on the Outlook website

You’ll want to open the Settings menu to unblock a sender using the Outlook web browser. From there, select Junk email.

safe senders outlook web
Adam Birney / Android Authority

You can either select the trash icon beside senders on your blocked list to remove them or add emails to the safe sender’s list. Either method will ensure you receive their emails.

Read more: How to unblock a phone number on Android


Navigate to the Settings menu and select Junk Email. At the bottom of the page, you should see the subheading Filters. Ensure the second option isn’t checked, which blocks attachments, pictures, and links from anyone not on the safe list above.

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