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Google to fix Pixel 2 XL's audio recording issue in upcoming patch [Updated]

A Pixel 2 XL audio recording problem, which occurred when shooting video, has been addressed in the Android 8.1 Developer Preview 2.

Published onNovember 28, 2017

Update, November 28: The Android 8.1 Developer Preview 2 arrived yesterday delivering a slew of optimizations and bug fixes; among them was a fix for one of the Pixel 2 XL's longest-standing problems. As pointed out by users on Reddit, the audio static issue that plagued Pixel 2 XL video recordings now seems to have been addressed.

The person who started the Reddit thread provided 'before and after' samples to show the difference, before other users have chimed in to confirm that the problem has been resolved for them too. In other good news is, you no longer need to sideload the factory images to install the Developer Preview 2 — it's now rolling out OTA for those on the Android Beta program. You can find out more details about that at the link, but note that those who aren't running the latest Developer Preview will have to wait for the fix in the final Android 8.1 rollout in the coming weeks.

Original story, October 30: The Google Pixel 2 and Pixel 2 XL have had a tough time since their launch with a number of complaints being leveled at them. Some of these will be addressed by upcoming patches, and Google has even decided to extend the Pixel 2 and Pixel 2 XL warranty in an attempt to quash fears over device longevity.

One of the lesser-known issues comes from the Pixel 2 XL’s video recording function — specifically, how it handles audio. This is said to accentuate background noise leading to audio playback that is “tinny” or that sounds like it’s full of static (you can listen to a sample of this here). Like the bulk of the display worries, this problem only appears to be affecting the LG-built Pixel 2 XL, but thankfully, it seems that it will be addressed in an upcoming patch.

Dear Google, When are you going to fix Android Wear?

Google told CNET that it is aware of the issue and that a fix will be “rolled out in the next few weeks.” While it’s good to learn that Google is acting on this matter quickly, it’s not the only suspected audio issue that the Google Pixel 2s suffer from: the dual speakers had previously been reported to be playing back at different volumes and a “clicking” issue, believed to be related to NFC, has also been discussed.

Google has said that the latter problem will be fixed in an upcoming update, but it looks like the Pixels still have some way to go before they are rid of all their quirks. Has the commentary surrounding the Pixel 2 XL put you off buying one? Let us know in the comments.

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