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Roblox error 279: What is it and how to fix it

Don't let this common Roblox error code get you down.

Published onApril 9, 2024

Roblox is among the most popular games on Android, consoles, PCs, and beyond. The title is great when it works, but it can frustrate those who regularly encounter error codes. However, most of these can be remedied in a few minutes or less. Here’s everything you need to know and how to fix error code 279 on Roblox.


Roblox error code 279 is usually related to a connectivity problem. To fix the issue, consider restarting your router, using a different network interface, running a speed test, and checking your browser settings or desktop firewall and antivirus settings.


What is error code 279 in Roblox?

Error code 279 in Roblox relates to your device’s connectivity to the game server. You may often see the error code mentioned alongside the “ID=17 Failure” message. This means the Roblox client on your PC or phone cannot load data from the game servers.

The error is pretty annoying, but it’s not the end of the world. There are plenty of potential fixes and troubleshooting steps to remedy error code 279.

How to fix Roblox error code 279

Roblox game logo on smartphone next to controller Stock photo 5
Edgar Cervantes / Android Authority

Find a list of fixes for Roblox error code 279 right below. We recommend checking off each box on the list, just to make sure you’ve covered every possible scenario.

Is Roblox down?

Before you start tinkering with your own devices and network, it’s a good idea to make sure the problem is actually on your side. Because Roblox error code 279 suggests a connection problem with the servers, it’s possible that the issue comes from Roblox’s side.

You can use services like to see if Roblox’s servers are down. If they are, all you can do is wait for them to come back online. If Roblox is working perfectly, you can move on to the next troubleshooting tips.

Update the Roblox app

It’s a good common practice to keep your apps updated to their latest versions. Updates can come with performance improvements and bug fixes. Both of which can make the app run better and possibly fix issues like Roblox error code 279.

How to update Android apps:

  1. Launch the Google Play Store.
  2. Tap on your profile icon, in the top-right corner.
  3. Select Manage apps & device.
  4. Go into Updates available.
  5. Find Roblox and hit Update next to it. Otherwise, you can tap on Update all to take care of all updates in one sweep.

How to update iPhone apps:

  1. Launch the Apple App Store.
  2. Tap on your profile icon, in the top-right corner.
  3. Under the Upcoming Automatic Updates section, find Roblox and hit Update next to it. Otherwise, you can tap on Update All to take care of all updates in one sweep.

Restart your device

Oh, the good ol’ restart. It just seems to fix everything! Well, not everything, but it will very often iron out any simple software issues. Give it a try, before anything else.

How to restart an Android device:

  1. Simultaneously press the side and volume up buttons.
  2. Select Restart.

How to restart an iPhone:

  1. Simultaneously press and hold the side button, and either the volume up or volume down button for a few seconds.
  2. The power menu will show up. Use the slide to power off slider.
  3. When the phone is completely turned off, press and hold the side button until the Apple logo shows up.

Restart your router

Google Nest Wi Fi Pro router front view on table next to flower vase
Kris Carlon / Android Authority

Generally, connectivity issues should be investigated at the source. Even if you can access the internet from other devices, it’s a good idea to reboot your router before you undertake any other troubleshooting step.

  1. Locate your router’s power button, then press it to switch it off.
    • You can also pull the power cable from the back of the router if it’s reachable.
  2. Wait for about a minute or two before switching the router back on.
  3. Give the router a few more minutes to reconfigure.
  4. Once it’s up and running, try running Roblox once again.

If this solution doesn’t solve error code 279, follow the additional troubleshooting steps below.

Use a different network or interface

If restarting the router doesn’t work, consider using a different networking interface or network altogether.

  • PC players who usually connect via Wi-Fi should consider using a wired connection. Of course, this only applies to desktop and laptop users.
  • If you don’t have an ethernet port on your machine, maybe try using your phone’s hotspot feature (provided you have enough data on your plan).
  • Alternatively, if you use Wi-Fi on your phone, consider switching to your mobile connection if you have enough data to spare on your plan.
  • Bandwidth can be limited in your network. If a lot of devices are using the internet while you’re trying to game, turning some of them off might help your case.

If you don’t encounter an error on the new network interface, the problem lies with your existing setup.

Run a speed test

Samsung Galaxy S21 Ultra 5G speed test
David Imel / Android Authority

Roblox could encounter the error code 279 due to your connection speed or quality. It’s a good idea to run a speed test on the device you use to play Roblox to ensure the internet link is stable. There are plenty of speed test services. We usually recommend, which is very reliable and popular.

Roblox recommends a minimum internet connection of 4-8 Mbps. If your internet connection regularly dips to these levels, the problem likely lies with your access speed. You can switch to Wi-Fi, or switch to data, whichever is fastest.

Use a different browser or create a new browser profile

If speed isn’t a problem and you’re on PC, try switching to a backup browser. For instance, if you usually run Roblox on Google Chrome, temporarily switch to Microsoft Edge or Mozilla Firefox. If this remedies your issue, the problem lies with your browser.

If your usual browser is the issue, consider disabling any add-ons installed. Don’t want to go through this process? You can create a new profile on any of the major browsers that are add-on free.

  • On Chrome, click on the profile image, then click Add under Other Profiles.
  • This process is similar for Edge users. Click on the profile image, and select Set up new personal profile.
  • Firefox users can type about:profiles in the address bar, hit the enter key, then click Create a New Profile.

Try running Roblox in the new profile. If you don’t encounter the error code 279, the problem likely lies with one of your browser add-ons. Roblox support specifically calls out ad-blocking add-ons.

Check your firewall and antivirus software

Ensure that Roblox traffic is allowed through Windows Firewall.

  1. Open the Start Menu and search for Windows Defender Firewall. Open the app.
  2. Click Allow and app or feature through Windows Defender Firewall.
  3. Find Roblox and ensure that the checkbox on the left-hand side is checked.
  4. Hit OK.

Roblox is now uninhibited from accessing the internet. Additionally, try temporarily deactivating your antivirus software or enabling its Game Mode if it has one. Of course, this method is only for Windows computer users.

Reinstall Roblox

If all else fails, your last resort should be reinstalling Roblox. We recommend fully uninstalling the app or program from your device before reinstalling it. A fresh start will rule out any issues relating to the Roblox client.

Are you running across other Roblox error codes? We also have guides for what to do when you encounter Roblox error codes 267, 268, 403, and 503.

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