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Genshin Impact: How to change your email address

Change your linked email address in a few short steps.

Published onFebruary 6, 2024

When you create your Genshin Impact account, you tie it to an email address. You can also link it to your Facebook, Google, Apple, or Twitter accounts so that you can log into the game more easily. But at some point, you might want to change it. Here’s how to change your email in Genshin Impact.


To change your Genshin email, go to and log into your account. From there, select Account Security Settings > Modify Link (next to 'Email'). Complete the Security Verification by having them send a code to your account email; enter the code. Next, enter your new email and have them send a code to your new email. Enter that new verification code, then click Link.


How to change your Genshin email on the website

In a browser, visit and log into your account.

log into your account on mihoyo
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From the Account Management menu on the left hand side, select Account Security Settings.

go to account security settings
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Within Account Security Settings, select the Modify Link option next to Email. If you need to change your Genshin Impact password, you can do that here also.

click modify link
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To change your Genshin email, you must complete a Security Verification. Select Send code next to the Verification Code field.

verification code send
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A six-digit verification code will be sent to your current email address. Enter it into the Verification Code field, then select Next.

enter verification code
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Enter your new email in the Email field, then click Send code. Go to your new email address and look for an email containing a verification code. Enter that verification code in the Verification Code field, then click Link.

link new email
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How to change your Genshin email from within the game

Genshin Impact now allows you to access your account details from within the game. To do so, open the game and open the Paimon Menu in the top left.

open paimon menu
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Next, tap the Settings button from the vertically aligned menu along the left.

click on settings
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Within Settings, go down to the Account tab. Tap the Tap to proceed button next to User Center.

user center
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From here, you will be redirected to the same account details page as in the browser. Follow all of the above directions to change your email.

If for whatever reason you lose access to your email address, contacting Mihoyo support is your best chance to get your account back. In general, linking your account to something other than just an email address, like a Google, Apple, or PSN account, is the best way to keep your account safe.

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