July 11, 2019 (8:00 pm ET): Twitter experienced an hour-long outage today due to a bad internal configuration change. The social network might go down for short periods while Twitter rolls out a fix.
Social media is a large part of millions of people’s lives, so when it stops working, it’s normal to feel unsure of what to do. A lot of people typically turn to Twitter to share that a service is down. But what if Twitter is the site that has stopped working?
If Twitter has stopped working for you, there’s a chance that the issue is the app on your Android handset. Here are several things to check on your smartphone to see if you can get the social network to start working again.
Check for app updates
Apps like Twitter can start acting up if they haven’t been updated in quite some time. Older software can be buggy and stop working properly. Regular updates are introduced to fix issues as they arise.
To update Twitter and all of the other apps on your Android handset, head to the Google Play Store. From there, swipe in from the left side of the display or tap on the hamburger button to open the navigation menu. Next, select My apps & games. Hit the Update all button if it’s available to get the latest version of each app.
If you want to make sure that Twitter is always up to date, you double check that automatic updates are enabled. To do this, search for the Twitter listing in the Play Store and open it. Next, click on the vertical ellipsis in the top right corner and ensure that Enable auto update is checked.
Check notification settings
Maybe Twitter is working but you aren’t receiving push notifications. Fortunately, there is an easy way to check if something got turned off within the mobile app.
First, launch the Twitter app on your handset and swipe in from the left side to access the navigation menu. Next, tap on Settings and privacy and choose Notifications. Here, you can customize your what types of notifications you get pushed to your phone, email, and SMS.
There’s also a chance that you accidentally muted notifications from Twitter on a system level. You can check if this is the problem by jumping into Settings > Apps & notifications > See all apps > Twitter (this might differ slightly from device to device). Here you can select the notifications option and make sure everything that you want enabled is toggled on.
Bonus — Join Twitter’s beta for Android
Twitter was one of the first major Android developers to offer users the opportunity to beta test its mobile app. Over the years, those a part of the program were the first two experience redesigns, features, and more.
Sign up for Twitter’s beta for Android by clicking on the button below. You will be taken to a Play Store listing where you can agree to become a tester.
If you find Twitter’s beta builds to be too buggy, you can always leave the program using this link.
Is Twitter still not working for you? Did we miss something? We will be updating this article frequently, so if there’s anything else you’d like to see, let us know!