Wi-Fi connection problems are pretty frustrating. Maybe it’s just me, but they always seem to happen at the worst time — especially in a Zoom meeting. If you’re having problems connecting your Android smartphone to a Wi-Fi network, you’re not alone. In this post, we’ll take a closer look at a handful of fixes that might solve your connectivity issue and get you back online if your phone won’t connect to Wi-Fi. Let’s dive in.
What to do if your phone won’t connect to the internet:
Check your connection settings if your phone won’t connect to Wi-Fi
If your phone won’t connect to Wi-Fi, the first step is an obvious one: You should check to see if Wi-Fi on your Android device is turned on.
You may have forgotten to turn it on or maybe switched it off by mistake. Luckily for you, this is an easy fix. Just pull down the notification bar and check if the Wi-Fi icon is enabled. Alternatively, you can also open up the settings menu and check under Wireless and network (which might be named differently depending on your device) to see if everything is as it should be.
The other setting you should check is Airplane mode. When active, it disables Wi-Fi, among other things, so you can’t connect to the internet. You can also find this setting in the Wireless and network menu or whatever it may be called on your device. If Airplane mode is off and Wi-Fi is on, but you still don’t have a connection, you should move on to the second solution on this list.
Alongside making sure that your Wi-Fi is turned on, you may want to check if your phone needs an update. It is unlikely that an old OS would cause these issues, but it’s still worth a look when your phone won’t connect to Wi-Fi.
Check your router name and password when your phone won’t connect to Wi-Fi
Another reason you might have connection problems is that you’re trying to connect to the wrong network. This can happen at times, especially if your neighbors have the same ISP and, therefore, similar network names in some cases. Ensure you check what your network is called by looking at the back or the bottom of your router. You’ll see a small sticker that contains the info you need, so long as you haven’t renamed your unit.
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If you’ve figured out that you were on the right network, the next step is to double-check the password. You’ll find the generic password on the same sticker as the network name. Re-enter the password for the network you’re trying to connect to and see if it solves your problem. Just keep in mind that you may have changed the password after setup, and it will be case-sensitive.
Reboot your router and smartphone
It’s possible that the router is to blame for your connection problems and not your smartphone. This happens often enough and is yet another easy fix in most cases. Just unplug the router from the power outlet and wait for at least 30 seconds before you plug it back in. After that, you’ll have to wait for a minute or two for the router to turn back on. Once it’s set up, try to connect to the network again to see if things work as they should now.
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If they don’t, you should also reboot your device. Sometimes, this can solve loads of different smartphone-related problems and takes less than a minute to do. Just press and hold the power button, select the restart option, wait for the device to turn back on again, and then check to see if the connection problem persists.
Forget the Wi-Fi network and reconnect
Forgetting the network and then reconnecting is the next solution that might solve your problem. To do this, open up the settings menu, find the Wi-Fi option, and then select your network. A window will pop up on your screen with some info that also contains the “Forget” button. You can see what this looks like in the image above.
Tap on it, and then reconnect to the same network with your password. As already mentioned above, you should find it on a small sticker located on the back or the bottom of your router. The password is case-sensitive, which is something to keep in mind when entering it.
Perform a factory reset if your phone won’t connect
This is far from a great option, but if the fixes described above didn’t work, it’s worth a shot. A factory reset will eliminate any software bugs on your device that might have caused your connection problems. It’s not hard to do and doesn’t take a whole lot of time. However, it will wipe all the data (images, apps, documents, etc.) off your device, so make sure you back it up first. You can read up on how exactly to do that right here.
The easiest way to perform a factory reset is in your settings. Just open up the settings menu and find the Backup and reset menu, which might be named slightly differently on your device. Tap on it, select the factory reset option, and wipe the data off your device.
Once the smartphone turns back on, you’ll have to go through the setup process again, just like you did when using it for the first time. After that’s done, turn on the Wi-Fi, select your network, and try to connect all over again. Hopefully, everything works now, and you’re able to connect to the internet without a problem.
Enlist the help of a professional if your phone won’t connect to Wi-Fi
If none of the solutions above have worked, then the problem might be a bit more serious. There may be a hardware issue with either your smartphone or router.
The best thing to do is try and connect at least one other device to the Wi-Fi network causing you headaches. If it also can’t connect, there’s a good chance that something is wrong with your router. It’s an unfortunate problem, but not an isolated one. Just call your ISP, explain the problem, and someone should come to your home to replace the broken router with a new one and set it up.
However, if other devices can connect to the network and only your phone cannot, that might be the cause of your issues. We only say it might be because there are cases when some routers won’t work with specific devices. In this case, replacing the router with a different one should do the trick.
You could test this out by trying to connect your device to a different Wi-Fi network at your friend’s house or a restaurant, for example. If you can’t get a connection, it’s most likely that your smartphone is to blame, which means you should get it repaired. If it’s still under warranty or if you have phone insurance, this shouldn’t be a major deal. Otherwise, you’ll have to pay up to get it fixed unless you want to rely on a mobile network for internet access.