Samsung Galaxy S20 Ultra on stairs

When you get one of the Samsung S20 smartphones and start using it regularly, you might encounter issues with an app suddenly freezing up. The phone itself might be slow after a few weeks of constant use. If that happens, you can reset, reboot, or even do a complete factory restore on your phone to hopefully solve these problems and get your Samsung Galaxy S20 phone working again. Here’s all the info you need.

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How to restart the Galaxy S20 (soft reset)

If your Galaxy S20 phone is running slowly, is unresponsive, or if an app on the device isn’t working correctly, you’ll want to reboot your device or perform a soft reset.  Here’s how to reset the Galaxy S20:

  1. Turn your display on by pressing the Power button.
  2. Once your display is on, press and hold the Power button.
  3. After a few seconds, you’ll see three options on your screen: Power off, Restart, or Enable Emergency Mode.
  4. Tap the Restart option on the screen.
  5. Your Galaxy S20 will now restart.

If your Galaxy S20 isn’t responding at all when you press the Power button, try this method:

  1. Press and hold the Power and Volume down buttons at the same time for at least seven seconds.
  2. Your Galaxy S20 will now restart.

How to factory reset the Galaxy S20 (hard reset)

If your Galaxy S20 has problems that you can’t fix with a soft reset or restart, you may need to perform a factory reset (or hard reset). This will revert your Galaxy S20 to its original factory settings and erase everything you have on your phone, so ensure all your data is backed up before performing this reset. If you’d still like to perform a factory reset, follow these instructions:

  1. From your device’s home screen, pull down the Notification shade from the top of your device’s screen.
  2. Tap the Settings icon.
  3. Scroll down and tap General management.
  4. Tap Reset.
  5. Then tap Factory data reset.
  6. You will see a warning that all data will be deleted from your phone. Scroll down and then press the blue Reset button.
  7. Enter your PIN or Password.
  8. Tap Delete all.

Have any questions on how to reset the Samsung Galaxy S20? Feel free to leave them in the comment section below, and we’ll do our best to help you out!

Samsung Galaxy S20
The Samsung Galaxy S20, Galaxy S20 Plus, and Galaxy S20 Ultra are super-premium 5G smartphones from the South Korean company. No matter what you're looking for, the Galaxy S20 line likely has something to suit your needs.

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