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How to pair or reset your Fire TV Stick remote
Before using your Fire TV Stick, you’ll have to pair the remote. The process can vary depending on which model you have, and not every remote is interchangeable with each generation of Amazon Fire TV. Here’s how to pair or reset your Fire TV Stick remote.
Read more: How to add, update, and remove apps on your Fire TV Stick
To pair or reset most Fire TV Stick remotes, press and hold the Home button until the remote starts blinking. If you have an older model, see the specific instructions below.
How to pair your Fire TV Stick remote
Thankfully, pairing your Fire TV Stick is relatively quick to set you up to watch your favorite shows.
First, ensure your TV is on and that you hold the remote within 10 ft (3 m) of the TV. Then, all you need to do is press and hold the Home button on your remote for ten seconds. You should see the light at the top of your remote start blinking, followed by an on-screen confirmation that your remote has paired.
If you don’t see either, try removing or replacing the remote batteries and waiting thirty seconds before trying again. If that still doesn’t work, see the next section for steps to reset your Fire TV Stick remote.
How to reset your Fire TV Stick or Alexa Voice remote
First, unplug your Fire TV and wait for a full minute. Then, press and simultaneously hold the Left, Menu, and Back buttons. We know it can be difficult to handle at once, but you can hold the first two with your thumb because the back button is located right beneath the left button.
Here’s a diagram of the button for reference:
Hold all three buttons for twelve seconds, then release and wait five seconds. After that, remove the batteries from your remote, plug your Fire TV back in, and wait another minute.
Lastly, put the batteries back into your remote and press the Home button. The LED light on the remote will blink blue to indicate a successful pairing. Note that you won’t see any blinking lights if you use an Alexa Voice remote Lite (the one without any power or volume up/down buttons).
Fire TV Basic Edition and Alexa Voice remote 1st gen
Resetting the first generation of Alexa Voice Remotes is the same process as above, except you have to hold fewer buttons.
- Unplug your Fire TV and wait for one minute.
- Press and hold the Left button and Menu button at the same time. Hold them for twelve seconds.
- Release the buttons and wait five seconds.
- Remove the batteries from your remote.
- Plug your Fire TV back in and wait one minute.
- Put the batteries back in your remote.
- Press the Home button on the remote.
As for the Fire TV Basic edition, the process is different, so follow along carefully.
- Press and hold the Home button. At the same time, press the Menu button three times.
- Release the Home Button and press the Menu button nine times.
- Remove the batteries from your remote, unplug your Fire TV, and wait for one minute.
- Once the time has passed, put the batteries back in the remote and plug your Fire TV in again.
- Press and hold the Home button for 40 seconds once the Home screen appears. The setup process should then take a minute.
Still not working?
If none of the above methods have worked to reset your Fire TV remote correctly, we recommend getting in touch with Amazon customer support for more help troubleshooting or to request a replacement device if your remote is faulty.
Read more: How to remove devices from Alexa
Yes, many Fire TV remotes are interchangeable, but not all. If replacing a lost or broken remote, ensure the replacement is compatible with your Fire Stick model and generation.
Yes, you can substitute a Fire TV remote with a new one. However, make sure the replacement is compatible with your Fire Stick model and generation before buying.
First, go to Settings on your Fire TV. Then, select Controllers & Bluetooth Devices. Select Amazon Fire TV Remotes and hold the Home button for 10 seconds to pair a remote.