- Several OnePlus 9 Pro buyers are facing overheating problems with their phones.
- Most people are reporting that the device heats up while using the camera app.
- OnePlus has started pushing out a fix.
Update: April 12, 2021 (11:36 PM ET): OnePlus says it has identified the underlying reasons behind the reported overheating problem on the OnePlus 9 Pro. The company is already pushing out a fix “to optimize the overall device temperature and improve battery performance.”
A partial fix is incoming with Oxygen OS 220.127.116.11 which was pushed out to the OnePlus 9 series last week. The firm will follow up with a second OTA to further improve the device temperature and battery in the coming weeks.
Original article: April 8, 2021 (01:38 AM ET): Hot off the press, the OnePlus 9 Pro is already facing some usage problems it seems. Multiple new owners of the phone are reporting instances of overheating. The complaints were spotted on Twitter as well as a OnePlus forum thread.
Many users are saying that their phone is heating up while using the camera app. One user, in particular, was trying to record a 4K 60fps clip but only managed to get footage worth a minute because of overheating. Another OnePlus 9 Pro owner couldn’t even take a picture in sunlight due to the overheating problem.
The phone’s overheating warning pops up in such scenarios, automatically blocking some functions like the camera app.
Some OnePlus 9 Pro owners are also noticing the problem while charging their phones. Over at Amazon India, multiple verified buyers have reported similar issues. One of them said that their OnePlus 9 Pro started displaying the overheating warning before they could even finish setting up the phone.
In some cases, overheating problems are also resulting in severe battery drain.
It’s unclear what’s causing this issue and if it affects just a small number of units or is a more widespread problem. OnePlus could possibly issue a fix through an OTA update if the overheating is happening because of some software bug. The company told The Verge that this is a known issue and that a fix will be coming via software updates “over the next few weeks.”
Are you a new OnePlus 9 Pro owner facing overheating troubles? If so, describe your problem in the comments section below.