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Google promises fix for Pixel 4a 5G touchscreen problems

Google has also recommended some workarounds until the update with the fix rolls out.

Published onJanuary 14, 2021

Google Pixel 4a 5G in hand front of phone 2
David Imel / Android Authority
  • Many Google Pixel 4a 5G users are complaining of touchscreen problems.
  • Google has acknowledged the bug and will issue a fix in a future update.
  • Until that happens, the company has suggested some navigational workarounds.

Many Pixel 4a 5G units are currently facing touchscreen problems that cropped up after the December 2020 security update. The issues that largely pertain to wonky navigation were first reported by Android Police, citing complaints on Google’s support forum, the Google Issue Tracker, and XDA forums. Now, Google has acknowledged the bug and promised a fix.

“We are aware of this issue and a fix will be included in an upcoming software update,” a Google community specialist wrote on the official complaint thread. In the meantime, Google suggests you try the following tips to improve your device’s responsiveness:

  • When tapping icons on the edge of the screen, tap the center of the button or the side of the button/icon furthest away from the edge of the display.
  • When tapping icons, including the navigation buttons on the bottom of your screen, use the tip of your finger or thumb instead. This will help improve touch recognition.

There’ no clarity on exactly when Google plans to issue the promised fix for the Pixel 4a 5G’s touchscreen problems. It didn’t roll out with the January security update so it could still be some time away. Until then, you’ll just have to live with the aforementioned workarounds even though they might not be the most intuitive ways of navigating your phone.

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