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Google Nest Hub user sees stranger's doorbell cam video, asks internet who it is

Ring ring! There's someone at the door! Maybe not your door, but someone's door.

Published onMay 15, 2020

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Imagine that you’re walking by your Google Nest Hub and the display lights up to show the doorbell camera. Someone’s at the door, ringing the bell. This would all seem completely normal, but what if you don’t have a doorbell camera?

That seems to be what happened to a Reddit user this week. The user’s wife saw what appears to be doorbell camera footage on their Google Nest Hub, but the porch in the shot wasn’t from their own home. In fact, the only smart home product the family has is the Nest Hub, making it impossible for anything they own to have created the footage.

The family was able to capture the last few seconds of the doorbell footage, which you can see here:

On the /r/GoogleHome subreddit, the family posted the Google Nest Hub video above with the question, “Is this your house?”

Interestingly, a Reddit user with Google flair — suggesting they are a Google employee — chimed in after about an hour of the post hitting the site. The user said they would be reaching out directly to the poster to address the problem.

Related: The best Google Home and Nest deals

The thread is otherwise filled with questions and commentary from various Redditors. The most prevalent question was whether or not the porch seen in the video clip looked like something from the neighborhood and whether it would be possible that neighbors could be connected to their Wi-Fi. However, the person who posted the clip claims that the porch doesn’t look like any they know of, so it is unlikely that this is from their area.

For what it’s worth, this isn’t the first time something like this has happened. Not too long ago, Google removed Xiaomi’s access to certain smart home services after some Xiaomi smart displays started showing random camera feeds. Google reinstated Xiaomi’s access to services quickly, though, presumably after some sort of changes were made to prevent it from happening again.

Other than the Google employee appearing in the Reddit thread, Google hasn’t made any official statement on this matter yet.

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