Google rolls out a fix for missing Health app vitals and step counts

It’s been a frustrating stretch for Fitbit owners using iPhones. Between syncing and pairing problems affecting the Fitbit Air and disappearing health metrics in Google Health, keeping tabs on their fitness hasn’t exactly been smooth sailing. At least one of those headaches now has an official fix.

Google has confirmed to Android Authority that it’s rolling out Google Health version 5.12.2 to resolve the missing vitals issue that emerged following the release of version 5.12 last week. A Google spokesperson provided the following statement:

We are rolling out a fix for the issue where a small number of iOS users were missing metrics like vitals and daily totals for steps, distance, and energy burned. Updating to app version 5.12.2 will fix the issue. No user data was lost.

This is the first time Google has explicitly confirmed that the problem affected a small number of iOS users, explaining why complaints were concentrated among iPhone owners. The company also clarified that the missing readings weren’t actually deleted, even though they had disappeared from the app.

Previously, affected users had to rely on temporary workarounds, including signing out and back into Google Health or switching between weekly and monthly views to restore their readings. With version 5.12.2 already rolling out, those workarounds should no longer be necessary once the update is installed. Affected iPhone users can check the App Store for the latest version.

The separate Fitbit Air syncing and pairing issues, meanwhile, have not been confirmed as resolved by this update.