Can’t see daily vitals on your Fitbit? It’s not just you, but a fix might not come soon

Google’s latest Health app update is bringing plenty of new features, but it appears to have brought an unwelcome guest along for the ride. Some Fitbit users are finding their daily vitals missing after installing version 5.12, leaving important health metrics out of sight.

The issue has surfaced on Reddit and Google’s support forums, with complaints involving missing heart rate variability, resting heart rate, blood oxygen, breathing rate, and skin temperature readings. Some affected devices continue recording data normally, but the Health app fails to display it.

For now, reports appear concentrated among iOS users, where version 5.12 has had a head start over Android. The update has already brought blood pressure logging to Fitbit Air users, although most Android users remain on version 5.11. Still, there’s no evidence yet that Android will encounter the same problem.

Fortunately, affected users have discovered temporary workarounds. Signing out of Google Health and back in can restore missing readings, although the problem sometimes returns. Others have successfully refreshed their charts by switching between weekly and monthly views.

A Product Expert in the Google Health forum claims this is a known issue with iOS version 5.12 and that the team is working on a fix. However, Google hasn’t publicly confirmed that status. Meanwhile, one Fitbit Air user shared an alleged email from Google support acknowledging the problem but warning that a fix might not arrive soon.

We’ve contacted Google to verify the issue’s status and clarify its plans for a fix. For now, version 5.12’s growing pains are making it harder for affected users to keep tabs on their health.