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Have a broken Samsung Galaxy Watch? Here are your options.

Get your beloved wearable fixed in a few simple steps.
By
December 6, 2022

While modern smartwatches are made with hardy, premium materials that can withstand a fair bit of abuse, things happen. While the Galaxy Watch 5 now features a sapphire face, it doesn’t mean it’s indestructible. If you ever needed to repair your device, you’ve likely wondered if it’s worth it. We’re going to try to answer that question below.

QUICK ANSWER

You can visit Samsung's official repair services page to request a repair. Tap the Start repair service button, select All Other Products, and follow the steps. Alternatively, you can take your watch to your nearest Samsung store.

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Are Samsung smartwatches easy to repair?

The Samsung Galaxy Watch 4 Classic lying flat on a brick.
Jimmy Westenberg / Android Authority
Samsung Galaxy Watch 4 Classic

Modern wearables aren’t the easiest devices to repair. They contain tiny, sensitive sensors and components and are often held together fastly to ensure water resistance. However, you may want to experiment if you have an older device.

Repair firm iFixit has a great collection of repair guides for numerous Samsung Galaxy Watches, from the Gear S to the Galaxy Watch 4 Classic. Find all the guides here. If you decide to take the plunge, you can get official parts for your Samsung device here. iFixit has awarded the Galaxy Watch 4 Classic and Galaxy Watch 3 7/10 repairability scores. In other words, they’re not impossible to repair, but some facets of their design may be problematic.

However, before you grab the screwdriver (or hammer), visit our Samsung Galaxy Watch problems and solutions guide to rule out software issues. You may not have to ready the operating table after all if it’s a quick fix.

Of course, if you just bought a Samsung Galaxy Watch 5 series, it’s likely still covered by a warranty. You can check your warranty status using Samsung’s warranty coverage checker.

How to request a Samsung smartwatch repair

You can initiate a repair request by visiting Samsung’s official repair services page. Hit the Start repair service button, select All Other Products, and follow the steps.

You can also visit your nearest Samsung store to request a repair for your device. You can find your nearest store here.

Samsung recommends creating a Samsung Account if you haven’t yet before submitting a repair request. This will ensure a more personalized service. It’s also essential for mail-in repairs. However, this is not necessary for walk-in or in-home services.

How much will my Samsung smartwatch cost to repair?

Unlike Apple, which provides blanket pricing for its Apple Watch repairs, Samsung determines cost on a case-by-case basis. Samsung considers “diagnosis, warranty status, and repair type selected” when calculating a price.