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No surprise here: Galaxy Fold review units reportedly pulled as well

Samsung has apparently pulled sample units from reviewers as it continues to investigate Galaxy Fold issues.

Published onApril 23, 2019

Samsung Galaxy Fold tablet mode reading AA

Samsung confirmed yesterday that it would postpone the Galaxy Fold launch following problems with several samples given to reviewers. Now, it seems like the company is pulling those review units too.

According to Reuters, citing a person with “direct knowledge” of the subject, Samsung has decided to retrieve all review units as it investigates the defects.

News of the pulled review units comes after several reviewers noted issues with the device. Two journalists reported broken main screens, with one noting that a part protruded through the display. Meanwhile, some other reviewers accidentally killed their Galaxy Fold screens by peeling off a layer on the main display, mistakenly assuming that it was a screen protector.

The latter cases could be chalked up to user error, and Samsung claimed the Galaxy Fold packaging specifically warns against peeling off this layer. Unfortunately, reviewers didn’t get this bit of packaging. But what about the other cases of broken screens?

Samsung might be working on two more foldable smartphones
Samsung Galaxy Fold hinge with logo

“Initial findings from the inspection of reported issues on the display showed that they could be associated with impact on the top and bottom exposed areas of the hinge. There was also an instance where substances found inside the device affected the display performance,” Samsung noted in a press release this week. Meanwhile, Reuters reports that Samsung’s hinge-maker has conducted a review of the hinges and found no issues.

The Korean company has postponed the Galaxy Fold launch for an unspecified period of time, but said it would announce a new launch date in “the coming weeks.” In any event, we hope the company takes all the time it needs to ensure that it’s fixed any possible defects. After all, what’s the point of being first to market if consumers are buying a broken product?

Still intrigued by the device? Check it out on via the previous link.

NEXT: Samsung brings Linux on DeX to more devices — Is your phone on the list?

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