If the name Android Authority isn’t enough of a give away, we are obviously huge fans of the Android operating system here and I can’t imagine ever switching to any of the competition that’s around. Fanboying aside, it has to be admitted that Android certainly isn’t perfect by any means though, and users do come across various issues from time to time.

While some are device-specific, that we also cover extensively, some problems are caused by the OS itself. Here are some general problems that Android users face, and potential solutions on how to fix them!

Disclaimer – Some of the steps for solutions mentioned below may be different and is device dependent.


Problem #1 – Battery issues

One of the more common issues users face regardless of which device they have is with regards to battery drain. In some cases the battery stops performing as well as it used to, but more of a concern is when users come across sudden and rapid battery drain.

Potential solutions:

  • When it comes to rapid battery drain, you can see which apps are using up your battery by going to the Battery section in the Settings menu. If you find an app to be causing unusual strain on the battery, the best option is to uninstall that app. If not, these issues are often fixed with a software update, so make sure that the app version is up to date.
  • You shouldn’t be too worried if the battery performance doesn’t remain the same a year or even six months later when compared to when the phone was brand new. You can do some simple things to keep the battery life at a decent level though, such as keeping the display brightness at a lower level, properly leveraging the battery saving mode of your phone, and using apps like Greenify. You can find out more from our guide on how to extend your battery life here.

Problem #2 – Performance issues

Users come across performance issues with their Android smartphone and begin to notice more instances of stutter and lag. In more extreme cases, you might also see the device randomly rebooting or getting uncomfortably warm even when not performing any processor-intensive tasks.

Potential solution:

  • Download the Greenify app from the Google Play Store. Here, you can see a list of applications that are active on waking the phone, and you can then change the settings for these apps, which should help with reducing any slowdowns.
  • A rogue app could be the cause for any performance issues. Boot the device into Safe Mode (how to do so will vary depending on your device) and see if the problem persists. If not, an application is the issue. You can then either delete the last few apps you have may have installed before the problem started, or perform a factory reset and start over, even though that is recommended only as a worst-case scenario, since you will lose all your data. If you do go ahead with a Factory Reset, make sure that you backup any important files you may have stored on your phone.

Problem #3 – Connectivity issues

With any new device, you may occasionally come across connectivity problems with Wi-Fi and Bluetooth. While some devices have specific problems when it comes to connectivity, below are a few general steps you can try out first.

Potential solutions:

Wi-Fi issues

  • Turn the device and the router off for at least ten seconds, then turn them back on and retry the connection.
  • Go to Settings – Power saving and ensure that this option is turned off.
  • Use the Wi-Fi Analyzer to check how crowded your channel is, and switch to a better option.
  • Forget the Wi-Fi connection by going to Settings – Wi-Fi and long tapping the connection you want, then selecting “Forget”. Re-enter the details and try again.
  • Make sure the router firmware is up to date.
  • Make sure the applications and software on the device are up to date.
  • Go into Wi-Fi – Settings – Advanced and make a note of your device MAC address, then make sure that it is allowed access in the router’s MAC filter.

Bluetooth issues

  • With issues when connecting to the car, check the manufacturer’s manual for the device and the car and reset your connections.
  • Ensure that you are not missing a vital part of the connection process.
  • Go to Settings – Bluetooth and ensure nothing needs changing.
  • Go into Settings – Bluetooth delete all prior pairings and try setting them up again from scratch.
  • When it comes to issues with multiple device connection, only a future update will be able to address this problem.

Problem #4 – Aggressive battery saving mode causing problems

Every Android smartphone now comes with some form of battery saving or the other, and if you have a device running Android 6.0 Marshmallow or above, Doze is built in as well. As useful as these are when it comes to squeezing more life out of the battery, the primary problem these cause is with regards to notifications getting delayed.

Potential solutions:

  • If you come across this issue, where notifications from apps like Gmail, Whatsapp, Facebook, and others are getting delayed or are not arriving at all, you may be better off moving these apps to the “don’t optimize” list in the Battery section. With some devices, you can find this by going to Battery – Settings (three vertical dots) – Battery Optimization, open the “All apps” section from the drop down menu, go to the relevant app, and tap on “Don’t optimize.” If this list remains limited, you will likely not see a noticeable change in battery life.

Problem #5 – Google Play Store issues

Almost every Android smartphone outside of China comes with the Google Play Store installed, and it is our one stop to get all our apps up and running. However, there are times when the Google Play Store stops working as expected.

Potential solutions:

  • There is no fixed solution to Google Play Store issues, but you should first make sure that the issue is actually with your device, and not with Google’s services. After that, there are a slew of steps you try, such as force closing the app, wiping the Play Store cache, double checking what apps or services you may have disabled that may affect it, and a whole lot more. You can find out more in our in-depth guide on tacking issues with the Google Play Store here.

So there you have it for this roundup of some general problems that users face with their Android smartphones. If you are looking for more device-specific issues, you can find them here.

Ankit Banerjee
My primary profession lies in the Network Design Engineering field. I have always been passionate about the latest trends in mobile communication advances around the world.