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Remote work has become more common than ever. In addition, office desk jockeys often need video calling to contact co-workers and clients from afar. Two of the most popular video calling and conferencing services for professionals are Zoom and GoToMeeting. Let’s compare them and find out which best suits your needs.

Also read: The best work from home apps, gadgets, and tools

Zoom vs GoToMeeting:


Video quality

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One of the most important factors to consider is video quality. You don’t want to look pixelated in your next presentation, so you will be happy to hear both Zoom and GoToMeeting support HD resolution video resolution. Not all HD is the same, though. Zoom has a slight advantage, with its top resolution sitting at 1920 x 1080. Meanwhile, GoToMeeting can do 1920 x 960, and that’s not per stream. GoToMeeting’s max resolution is only achieved when putting together 25 streams at 640 x 480 each.

Here: These are the best webcams you can buy

Your hardware and data connection need to be up to the task, too. Luckily, most current internet connections far surpass developer recommendations. GoToMeeting recommends a 700Kbps connection (a clear advantage of lower-resolution video). Zoom can use up to 3.8Mbps for streaming at the highest settings.

As for audio quality, it should mostly depend on your microphone. You should check out the SoundGuys list of the best USB microphones.


Participant limits

How large your group is will highly influence your decision in the Zoom vs GoToMeeting dilemma. Zoom Meetings’ free plan allows you to start video calls with up to 100 participants. Paying up can get that number up to 1,000.

Meanwhile, GoToMeeting’s free plan supports only three participants. The most affordable paid version can host up to 150 people, and the preset plans top off at 250. That isn’t much, but you can bring that number up to a whopping 3,000 if you are willing to pay for an Enterprise account (which you need to call the sales department to sign up for).

More: How to use Whiteboard in Zoom Meetings

If what you want is the most participants for the lowest price, Zoom is the obvious option. Large companies who really need to tend to massive crowds will probably like GoToMeeting’s much higher maximum participant limit.


No account, no problem!

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Zoom and GoToMeeting can generate a unique link that can be shared with others to enter a meeting. If you’re the organizer, you can invite anyone, regardless of whether they have an account. Once in the call, users can enjoy the full set of features both services have to offer. This might be helpful if your co-workers don’t really want to sign up for either, but need to attend your meeting.

If you prefer passwords: These are the best password managers for Android


Other Zoom vs GoToMeeting features

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Zoom and GoToMeeting services offer a very similar feature set. Both include screen share, meeting recording, cloud storing, a whiteboard, file sharing, joining via phone call, meeting URLs, keyboard/mouse sharing, custom backgrounds, and more.

Zoom has some fun features, such as the Touch Up My Appearance feature that smooths out your skin and makes you more presentable. Breakout rooms can separate participants into groups for better collaboration too.

There are also slight differences in each feature, and we believe Zoom has a better handle on most. Their design is more intuitive, screen sharing can be done with multiple screens, and whiteboarding is more robust.

Read: Here are 10 Zoom Meetings tips and tricks you should know about


Compatibility

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Lucky for you, both Zoom and GoToMeeting have amazing compatibility. Both can be used on Windows, macOS, Android, iOS, and even a web browser. And as mentioned in the previous section, it’s possible to call in via phone. You have no excuses for missing that meeting!

The one downside GoToMeeting has in this department is the lack of an official Linux app. GoToMeeting recommends that Linux users use the web app instead.

Here: What Android does better than iOS | What iOS does better than Android


Security

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Both Zoom and GoToMeeting tout having industry-leading security and end-to-end encryption, but Zoom has been in the spotlight for privacy concerns lately, forcing them to freeze new features for 90 days. Despite privacy updates, improving encryption, adding the ability to disable personal meeting IDs, and fighting Zoombombing, the company can’t catch a break as over 500,000 stolen accounts are being sold online.

It hasn’t been a good time for Zoom, but these issues have been dying down. Regardless, the security-conscious among you will probably want to stick with GoToMeeting. At least for some time.


Pricing

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Edgar Cervantes / Android Authority

Zoom’s free plan is great, but you might be bogged down by the 100-participant and 40-minute limitations. Those who need more can opt for a paid monthly subscription.

Zoom plans:

Zoom pricing May 2021

GoToMeeting’s free plan is only usable if you can live with a three-participant limit, 40-minute video calls, no cloud recording, and very few of the service’s main features. This makes Zoom the obvious option for those who want to avoid paying.

GoToMeeting’s paid plans start at slightly lower prices, though. They offer less than Zoom, but if you don’t need what the competition offers, you could save a few bucks with GoToMeeting.

GoToMeeting plans:

These prices are based on a one-year commitment. If you want a month-to-month plan, you will have to pay the price indicated in the small, gray, crossed-out price right below the plan’s name.

It’s important to note that you will need the GoToMeeting Business plan to enjoy unlimited cloud recording, co-organizer support, transcription, note-taking/drawing capabilities, keyboard/mouse sharing, and more. Many of these features come with Zoom’s $14.99 Pro plan.


Zoom vs GoToMeeting Which is best for you?

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As it goes with anything, telling you whether Zoom vs GoToMeeting is best for you will depend on your specific needs. Both offer a very similar feature set and professional support for work-related tasks.

If Zoom’s few added fancy features don’t matter much to you, maybe pricing will. Starting with the free plans, Zoom obviously offers much more. In fact, plenty of smaller companies can get by with the free Zoom option. The 100 participant limit is much better than GoToMeeting’s three-person limitation. Both can host meetings for only 40 minutes, but that may be enough for your needs. And you can easily start a new meeting after you reach that 40-minute threshold.

We don't see many reasons why anyone would choose GoToMeeting over Zoom.

The same pattern can be seen as you move up the pricing scheme. Zoom offers more bang per buck across the board, and we don’t see many reasons why anyone would choose GoToMeeting over Zoom. The one main factor that could keep companies with GoToMeeting is their max participant limit, which can be increased to a massive 3,000 people if you request it with an Enterprise account. Zoom can only get that number up to 1,000 participants.


Here are more video calling app comparisons!