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T-Mobile confirms price hike for some legacy plans, refuses to clarify affected plans (Updated)
- T-Mobile has officially announced it is raising prices for some older rate plans but will not publicly share details of affected plans.
- Rates for voice plans are increasing by $5 per line per month, and connected device plans are going up by $2 per line per month.
- The changes will go into effect after June 5.
Update: May 24, 2024 (12:50 AM ET): We had asked T-Mobile for clarification on exactly which plans are affected by its latest price hike. However, in an emailed response, the company refused to provide these details for the benefit of our readers and its own subscribers. Here’s the reply we received from T-Mobile:
We won’t be sharing details about which plans, and we notified included customers yesterday so they are aware.
So, the best thing you can do right now to check if you have been affected by the rate increase is to check your emails and texts for a notification from the carrier.
Original article: May 22, 2024 (9:06 AM ET): T-Mobile has announced a price hike for some of its legacy plans. Users are being notified about the imminent price hike through email and text notifications.
The carrier states, “Beginning June 5, the rate of your voice plan will increase by $5.00/line per month. And the rate of your connected device plan will increase by $2.00/line per month.” Additionally, the carrier claims this is the first time it has done this in nearly a decade. While you won’t see a change to your bill this month, T-Mobile says it will be reflected in your first bill after June 5.
The company also claims that despite rates for its older plans going up, customers will still save an average of approximately 20% vs AT&T and Verizon for comparable services and streaming.
Plans affected by T-Mobile’s latest price hike
The carrier hasn’t clearly listed the affected plans. However, reports suggest the latest T-Mobile price hike applies to older plans, including Magenta, Magenta 55 Plus/Military, One, Simple Choice, and Go5G 55 plans, including Plus and Next variants. We’ve reached out to T-Mobile to understand the full extent of the price changes.
According to The Mobile Report, not everyone on a specific plan has been impacted as some ONE plan customers have not yet received a notification about the price hike. It also seems if you have a Price Lock, then your bill won’t be affected. That said, any future price changes could affect customers with Price Lock since T-Mobile recently revised its Price Lock policy.
In a separate article, The Mobile Report listed out the price changes to Go5G 55 plans. The new pricing for these plans is as follows:
Go5G 55
- 1 line: $60/month with AutoPay
- 2 line: $90/month with AutoPay
- Lines 3 and 4: +$45/month each with AutoPay
Go5G Plus 55
- 1 line: $75/month with AutoPay
- 2 lines: $110/month with AutoPay
- Lines 3 and 4: +$55/month each with AutoPay
Go5G Next 55
- 1 line: $85/month with AutoPay
- 2 lines: $130/month with AutoPay
- Lines 3 and 4: +$65/month each with AutoPay
The outlet notes that the Essentials Choice 55 plan, the lowest version of the Go5G 55 Plus plan, is not receiving a price increase.
T-Mobile notes in its FAQs that the rate change is due to rising costs and inflation. The company also posted a note on X (formerly Twitter) justifying the price hike.
Thank you. We’re adjusting prices to respond to rising costs, but we are committed to offering low prices and best value in postpaid wireless. We offer customers more for every dollar they spend than ever before, especially when you consider taxes & fees included. ^KenStone https://t.co/8DIvLVByJj— T-Mobile Help (@TMobileHelp) May 22, 2024
Moreover, the carrier says you’ll keep all the same services and benefits you currently enjoy, and you’ll continue to receive the promotional recurring device credits already in place for any monthly payment plans. Additionally, any free line promotions you have will not be impacted by the price hike.
Customer reactions to T-Mobile price hike
As you can imagine, users on Reddit aren’t too thrilled about the news. One user who claims to be an employee says they received the notification at work while at the same time “being screamed at over it” by a customer. Another user expressed their sentiments about the change by taking a quote from Star Wars, “We have altered the deal, pray we do not alter it any further.”
What do you think of the T-Mobile price hike?
“As someone who has had them for 16 plus years it’s funny to see them become a carrier again,” said another user, making a pointed jest about T-Mobile’s “Un-carrier” branding.
Some customers are even considering filing an FCC complaint against T-Mobile. “The best thing we can do now is all file FCC complaints and remind them that T-Mobile promised to never increase these rates,” a subscriber suggested on Reddit.
What do you think of T-Mobile’s price increases? Talke our poll above and share your thoughts in the comments section.