Search results for

All search results
Best daily deals

Affiliate links on Android Authority may earn us a commission. Learn more.

T-Mobile experiences large breach, customer data compromised

Luckily, the exposed data appears to be fairly innocuous, although still of concern.

Published onAugust 24, 2018

  • T-Mobile is alerting customers of a hack that compromised some customer information.
  • The T-Mobile data breach luckily did not involve highly-sensitive materials like credit cards and social security numbers.
  • Some business customers with more than 100 lines might receive a letter pertaining to this T-Mobile data breach.

Customer data hacks at large companies are becoming so common now that it’s hard to even get upset sometimes. But it’s still serious business and how a company handles the situation tells you a lot about how much they value you and your business (*cough* Equifax *cough*).

A recent T-Mobile data breach compromised personal data of some of its customers, both pre- and postpaid. If you are an affected T-Mobile customer you will receive a notification as such from the company which will link you to this page.

The page describes the breach as “unauthorized access to certain information” which may have included “personal information” such as a customer’s “name, billing zip code, phone number, email address, account number and account type (prepaid or postpaid).”

T-Mobile eliminates all hold menus and wait times on service calls

T-Mobile specifically states that the breach did not expose highly-sensitive information such as credit card numbers, social security numbers, or password data.

The page describes how to get in contact with T-Mobile Customer Care to ask questions about the data breach and find out what information (if any) has been compromised.

Additionally, a T-Mobile employee on Reddit (via Android Police) is reporting that T-Mobile business customers with over 100 lines on their accounts are also receiving physical letters in the mail describing the situation.

No one wants customer data breaches like this to happen, but at least T-Mobile is doing the right thing by letting customers know about it and giving them the tools to find out more information.

NEXT: The OnePlus 6T will launch in October on T-Mobile

You might like