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Samsung ready to put the Note 7 recall behind it, worldwide sales to resume "soon"
The sale of 30,000 Samsung Galaxy Note 7 units two days after the handset’s return to South Korean stores seems to be a good omen for Samsung Electronics. That is why the Korean phone maker appears eager to avoid further delays and restart the sales of its latest flagship globally.
Samsung announced today that the Galaxy Note 7 will soon be back on sale again in worldwide markets “in the coming weeks.” However, it remains unclear whether reports of Note 7 replacements overheating and catching fire have been resolved already.
What started as a grand debut for the smartphone ended in a massive recall of the handsets sold worldwide following discovery of a manufacturing defect that caused the battery to overheat and explode. To add insult to injury, consumers slammed Samsung for mishandling the voluntary recall program.
Samsung’s finances and reputation were hit the hardest as a result of the battery fiasco. But the mishap didn’t seem to dampen the company’s spirit in pushing the Galaxy Note 7 to consumers. And for good reason: Samsung says it has placed the necessary precautions to ensure users receive what is supposed as a safe replacement.
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Some of these precautions include a green battery icon on the Status Bar, the Always On Display screen and the Power Off prompt screen. To help consumers confirm that their units came from the safe batch, Samsung also launched an online IMEI checker.
After a report in China indicated that a replacement phone still caught fire after overheating, the company said it would investigate the matter, though it wouldn’t wait for the results before kicking off the global restart of Galaxy Note 7 sales.
The question now is whether Samsung Galaxy Note 7 remains a crowd-favorite. We’ll see when the company reports its earnings for the third quarter of its fiscal year 2016.