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Samsung+ helps your parents navigate their Galaxy devices so you don’t have to

Samsung+ is there to help in case you forgot that you should always feign 100% ignorance of all things technical around your family.

Published onDecember 17, 2015


Samsung+ is the app you need so that your relatives don’t need you. With the holidays fast approaching, every techie’s nightmare looms. You know it’s coming, but there’s no way you can escape it. However, this just might be the tool you need to survive.

You should know that it’s your own damn fault. It’s okay, we all screw up, but you forgot the golden rule. Always always feign 100% ignorance of all things technical around your family. But you slipped. You goofed up. You showed Grandma how to “get email on her phone” that one time and that was the end of it. You sealed your own fate, and you became Tech Guy.

Now you’re staring down the barrel of an entire weekend of yuletide troubleshooting. There might be some good news, however. If your family members own Galaxy devices, you can at least shovel mobile tech assistance off to Samsung+. You’ll still have to configure the router and get the new TV up and running, but at least you won’t have to worry about smartphones and tablets.

Samsung+ aims to be a one-stop-shop for all things Galaxy related. If you’re an avid Android fan, then it’s probably not going to be of any use to you. You already know everything your device can do, and you’re maxing out your Galaxy’s capabilities with gusto.

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However, it is the ideal app for someone who doesn’t have a clue what they’re doing (like Grandma). Samsung+ has a clean, unconfusing interface with prominently displayed links to Samsung’s IT support. It also has guided tours that can help new users learn more about their device. A library of tips and tricks is being constantly expanded, so users who aren’t interested in staying abreast of the latest updates can be gently reminded about what’s different about their smartphone or tablet throughout the software’s evolution.

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So this holiday season, when you’re trying to enjoy your eggnog and Uncle Pete can’t get this “damn contraption to work,” do yourself a favor and point him to Samsung+. However, if he wants you to unhook that “PlayBox” so he can watch The Christmas Story on repeat, we’ve got nothing for you.

If you want to see what Samsung+ looks like before chucking it at your relatives, click the button below to grab it from the Google Play Store.