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Samsung Galaxy S7 owners are getting reminders their phone is not being recalled

Samsung Galaxy S7 owners are reportedly getting notifications on their phones reminding them that the devices are not being recalled.

Published onOctober 12, 2016

samsung galaxy s7 review aa (4 of 20)

Samsung Galaxy S7 owners are reportedly getting direct notifications on their phones reminding them that the devices are not under the same worldwide recall program that is currently underway for the Galaxy Note 7.

The report comes from TechnoBuffalo, which states that one of its staff members saw the following message appear on his Galaxy S7:


The message clearly is meant to inform Galaxy S7 owners, and also perhaps to reassure them that their phone is most likely not going to explode on them like a number of Note 7 smartphones have over the past month. Samsung might think that some Galaxy S7 owners could confuse their phone for the Note 7 because both have a “7” in their branding, even though the Galaxy S7 was first released several months ahead of the Note 7.

Guide for returning Samsung Galaxy Note 7 in the USA
Samsung Galaxy Note 7 pen against back of phone.

Samsung certainly doesn’t want Galaxy S7 owners to return or exchange their phones for something else out of sheer confusion. The company has already cut back its profit forecast for the third quarter of 2016 from 7.8 trillion won (about $7.0 billion)  down to 5.2 trillion won ($4.6 billion) due to the Note 7 recall. Some financial analysts are predicting the revenue loss for Samsung could be as high as $17 billion. Those predictions could get even worse if S7 owners think their phones could blow up as well.

If you own a Galaxy S7, or perhaps a Galaxy S7 edge, have you seen these new push notification messages from Samsung? If so, do you think this is overkill on its part or is Samsung just trying to hold onto its current customers?

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