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Poll: Have you ever had to return a phone because of a defect?

There are many reasons to return a defective phone, such as serious overheating, dead pixels, and more.

Published onAugust 31, 2022

Samsung Galaxy Fold review on table with screen lit

Smartphones are pretty complicated gadgets, as the small size and cutting-edge tech means production can be more challenging than many other electronics and appliances. So we can understand if a few defective handsets sometimes slip through the cracks.

Have you had to return a defective phone, though? That’s the question we’re asking in our featured poll article today, so tap a choice below and leave a comment if you’ve got more to share.

Have you ever returned a phone before due to a defect?

657 votes

Just to be clear, we aren’t talking about minor issues like the phone running a little warmer than expected or the fingerprint scanner occasionally having errors. These things happen on many phones today.

Instead, we’re talking about major defects here. These issues can include dead pixels or major screen tinting, seriously abnormal heating, the device catching fire or smoking, consistently horrible battery life, poor connectivity, cameras not working properly (if at all), extremely slow/buggy software, or terrible build quality.

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