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You can now replace your Nexus 5X with a Moto X4 Android One on Project Fi (Updated)

Update: The Moto X4 Android One replacement offer has now been called off, but users can still get a refund on their faulty Nexus 5Xs.

Published onJanuary 24, 2018

Update (01/24): Google has stopped offering the Moto X4 Android One as a replacement for faulty Nexus 5X devices on Project Fi. The proposition was only in place temporarily while refurbished Nexus 5Xs were out of stock, a support rep told Android Police.

This follows the news that Google had recently altered its ~$53 check/$100 Google Play Store credit exchange options for faulty Nexus 5Xs to include the aforementioned Android One device.

Device Protection subscribers returning their 5X now have the choice between a refurbished 5X (they're apparently back in stock) or a full refund on what was originally paid for the device (up to $429). I guess we can all just try and put that $100 Play Store credit thing behind us, now…

Google’s returns options for Nexus 5X owners on Project Fi came under fire last month. With dwindling units of the Nexus 5X—a handset prone to bootloops—in stock, users returning faulty units were offered a $100 Google Play Store credit or a $53 check instead of a replacement handset. Naturally, this lead to some disappointments, but according to Android Police, the situation has now changed in favor of the consumer.

A faulty Nexus 5X owner was recently offered a Moto X4 Android One as a replacement device—something with a retail value of around $399. Project Fi support later confirmed that this was now an option for those with faulty Nexus 5Xs (though you’ll still have to pay the $69 replacement fee).

'Bill Protection' is Project Fi's new $80 unlimited data plan

Given that users have been shelling out several hundred dollars for the Nexus 5X, plus $5 per month for the Device Protection plan that covers the handset, the replacement Moto X4 Android One seems like a much fairer deal.

If you want to find out more about the handset offers, you can read our full Moto X4 Android One review at the link.

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