Netflix not working Roku

Are you finding that the Netflix app is not working with your Roku streaming device? Sometimes that seems to happen for no reason whatsoever. However, there are a few reasons why your Netflix app may stop working, and there are plenty of easy fixes. While we can’t diagnose your specific problem, here’s everything we recommend when Netflix is not working on your Roku device.

See also: Netflix: Pricing, content, and everything else you need to know

We’ll start with the most common fixes and work our way to the more drastic measures. You could be facing a hardware issue, and our Roku deals offer a few great chances to upgrade instead.

Check your network settings

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One of the most common reasons for Netflix to not work on your Roku device is if you’re not connected to the internet. It may sound simple, but there’s always a chance you disconnected accidentally. If you believe that to be the case, just follow these steps:

  1. From the home screen, scroll to the Settings menu.
  2. Open the Network section to check your Roku’s connection status.
  3. If it says that you’re connected, use the Check Connection button to test the strength.

Read more: Best Netflix movies

If your Roku appears to be humming along just fine, you might find that the problem lies in your router instead. Luckily this is once again an easy fix, and you should be able to reboot your connection in a few minutes. You might also find that your Roku device works better with an Ethernet connection. If you’re still having connection issues, take a look at the Roku support page for more information.

See also: The best Roku streaming players

Restart your Roku

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Sometimes the simplest answer really is the right one. In this case, turn your Roku off and turn it back on again. No, seriously. Turn your streaming device off, unplug it and leave it to sit for a minute or so. This should allow your Roku to soft reset — quit out of all of your apps and clear the RAM. Now, plug it back in and fire your Roku right back up. You shouldn’t have problems with Netflix not working now.

See also: The best Roku channels to watch on your new streaming device

Check for updates

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Another reason you may not be able to get Netflix to work on your Roku streaming device is if either one needs an update. Some apps just tend to act up, especially if you haven’t updated them in a while. Your Roku should check for updates pretty regularly whenever you turn it on, but you can always manually check for them as well. Here are the steps to follow:

  1. Navigate to the Settings menu from your home screen.
  2. Locate and enter the System option and choose the Software Update selection.
  3. Last, click on the Check Now button. This will check for updates to the Netflix app as well as the Roku system.

See also: The 24 best Netflix Originals you can watch right now

Netflix not working on Roku? Check your Netflix account

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If Netflix is not working on your Roku, the problem may have nothing to do with the device itself. In fact, there’s always a chance that the fault lies within your account. Whether you recently changed your payment methods or your account only supports a few simultaneous streams, there’s a lot that can go wrong.

Read more: Roku not working? Here’s how to fix it

As you know, Netflix charges more money for the ability to stream on multiple devices at once. While we love our family and friends, sometimes you have to show some tough love and kick them off of your account. Well, that or tell them to start chipping in for a more powerful plan.

See also: Here’s how to change your Netflix streaming plan

Delete and redownload the Netflix app

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One last way to get Netflix back up and running on your Roku device is to delete and reinstall the app. Think of it as turning it off and turning it back on again, but for software. Just note, the process is slightly different depending on what Roku device you have. Here are a few of the most common ways to remove Netflix:

Remove from your channel lineup

  1. Press the Home button on your Roku remote.
  2. Navigate to the right until you find the Netflix channel.
  3. Press the Star button on your remote to open the options menu.
  4. Select the Remove channel option and confirm when prompted.

Remove from within the Roku Channel Store

  1. Press the Home button on your remote.
  2. Select the Streaming Channels button to open the store.
  3. Locate Netflix from the store menu and press the OK button.
  4. Select the Remove channel option and confirm when prompted.

There you go, a few ways to reset Netflix, update your Roku, and check your account status. If none of these methods has helped you, it might be time for a new streaming device. On the bright side, there are plenty to choose from.

See also: Roku buyer’s guide

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