How to unlock a Boost Mobile phone

If you have Boost Mobile, you might need to unlock your smartphone, even though locked devices are increasingly a thing of the past. Here’s how to unlock a Boost Mobile phone, and what you need to know about the company’s unlocking policy.

What is Boost Mobile’s unlock policy?

Boost Mobile lets its customers unlock their phones, but there are some things you should know. Namely, your phone must meet some basic requirements:

• Your device is capable of being SIM unlocked. Typically, any Boost phone manufactured after February 2015 should work.
• Your device hasn’t been reported as lost or stolen, or otherwise flagged as ineligible.
• You’ve had the device active on your account for at least 12 months.
• Your account is active and in good standing (that is, you have no unpaid bills).

How to unlock a Boost Mobile phone

If your phone is eligible, here’s what to do:

1. Call Boost Mobile customer service at 1-833-50-BOOST (833-502-6678).
2. When you get in touch with a representative, ask to unlock your phone.
3. The representative will guide you through the process
4. You may receive an MSL code, which the representative will tell you how to input into your phone or share with another carrier. This is mainly for phones built before February 2015, however.

The unlocking process can take up to 2 business days to complete for phones not under a BoostUP! installment plan. You’ll receive a confirmation email when it finishes. Be sure to leave your SIM card in your phone until then, and keep the phone connected to the Boost Mobile network or Wi-Fi. It’s also a good idea to back up your contacts and other data before unlocking, just in case.

FAQs