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Strange Google Play Store bug kills images, icons

Some users are reporting that the Play Store isn't loading images and icons.
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Published onApril 22, 2020

A new Google Play Store bug results in images and icons failing to load.

The Google Play Store is the app store of choice for most Android users, offering millions of apps. But it seems like users might have some trouble identifying these apps thanks to a strange Google Play Store bug.

People are reporting that app images and icons have gone missing on the storefront, with dozens of users noting the issue on the Google Play Help forum and several noting it on reddit.

Some users add that the problem persists even after clearing the app cache, deleting the app data, and restarting the phone.

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Oddly enough, it seems like the issue predominantly affects South African users. In saying so, I’m based in South Africa and the Play Store works fine on several devices via Wi-Fi and mobile network. Furthermore, Android Authority team members in the likes of Germany and India aren’t seeing any issues either.

This suggests the Google Play Store bug is a regional issue rather than a global problem, but it’s still irksome for affected users. Are you suffering from this problem? Please give us the details in the comments section below (i.e. device model and country of residence).

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