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Google Pixel 6 phone app adds new business and call screening features

The Pixel 6 brings many new features to the table, including new tools to make phones calls and wait times less of a hassle.
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October 19, 2021
Google Pixel 6 Home Screen
C. Scott Brown / Android Authority
TL;DR
  • The Google Pixel 6 phone app includes a number of exclusive features.
  • They include being able to see projected wait times when calling a toll-free number.
  • There’s also Direct My Call, which lets you see the menu options that are being voiced by the automated message.

The newly announced Google Pixel 6 and Pixel 6 Pro phones have a number of software exclusive features, including a major Pixel 6 phone app update.  Many of these new features incorporate technology from the AI-based Google Duplex service.

pixel 6 phone app
Google Pixel

The Pixel 6 phone app has added Wait Times. This allows anyone who calls a toll-free number to see not only the current wait time for your call to be answered on the screen, but projected call waiting times later on in the week. When you decide to call, another feature called  Direct My Call can come in handy. It will show you real-time transcriptions of both automated messages and any menu options the company has set up.

There are also some new features designed to fight the ever-growing amount of spam calls. If you receive a call from an unknown number you can now share info about that number when you call or answer that phone number, including what type of business it is. Finally.

Google is also expanding its Call Screen feature to new countries. . It is now going to be available in the U.K., France, Germany, Australia, Ireland, Italy, and Spain in addition to the US, Canada, and Japan. For those that don’t know, the feature lets Pixel owners find out more info about unknown numbers by using Duplex-based automated messages and encryption.

Google says that all audio transcriptions on the Pixel 6 phone app are stored in the phone, and are not sent to Google unless you make the choice to send it so the company can continue to improve its features.

google pixel 6 press image sorta seafoam
Google Pixel 6
The more affordable Pixel
The Google Pixel 6 features a 6.4-inch FHD+ display and runs on the all-new Google Tensor SoC. It has an upgraded camera system, exclusive software features, and offers some of the best hardware Google has ever produced.