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Although the Google Pixel 3 camera is one of the best you can get in a smartphone, it appears there could be a substantial issue plaguing the handset at the moment. According to numerous reports on the internet, the camera gets shaky when capturing photos or video.

You can read the complaints on places such as Reddit and Google’s own product support forums (as spotted by Android Police). The general consensus seems to be that the Google Pixel 3 camera issue is a hardware problem which could be related to either the optical image stabilization (OIS) or autofocus hardware. It does not appear to be a software issue.

The problem also seems to be mostly plaguing the vanilla Pixel 3 and not the Google Pixel 3 XL (or Pixel 3a or 3a XL). However, it might be worth testing those devices out as well just in case.

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To test your handset for the problem, prop up your phone using a stand or dock of some kind and open up the camera. If your viewfinder image looks stable in both photo and video capturing mode while the phone is completely motionless, you don’t have the problem!

However, if your viewfinder looks erratic you are one of the unlucky ones. Check the video below to see how the problem looks:

Unfortunately, if your Google Pixel 3 camera has the problem as shown above, there doesn’t appear to be much you can do about it outside of hardware replacement. As of now, Google has been silent on the issue, so it’s not clear if the company will replace or repair your phone if you can prove this problem is happening on your device.

Let us know in the comments below if you have (or don’t have) this camera issue!

NEXT: Google Pixel 3a vs Pixel 3 camera comparison: What do you lose by saving $400?

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