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The GE Cync smart home products you already own probably won't get Matter

Instead, GE will launch new Matter-powered versions of some of its products.

Published onJanuary 3, 2023

cync smart camera
GE Lighting
  • The GE Cync products that already exist on store shelves are not scheduled to get a retroactive upgrade to Matter.
  • Instead, GE will release new versions of older products with Matter support and discontinue production of older, non-Matter versions.
  • Select new Cync products will receive Matter support going forward.

In the smart home industry, all eyes are on Matter, the new “one platform to rule them all” standard. At CES 2023, every smart home manufacturer has plenty to say about Matter in relation to their products. Unfortunately, one company didn’t have good news for folks who have already invested in its platform.

During CES, GE confirmed that it has no plans to upgrade its existing Cync products with retroactive Matter support through a software update. Essentially, this means smart home users who already own a Cync product will not see Matter on that product.

Instead, GE will launch new versions of these already-released products. The new versions will have Matter out-of-the-box and will replace the existing versions. Going forward, select new products will have Matter support at launch.

This is no doubt disappointing news for anyone invested in Cync. To get Matter support, you’ll need to buy new models of the products you already own.

Cync, Matter, and new products

GE says it will start its Matter swap with two of its products: the Cync Full Color Direct Connect Smart Bulb and the Cync Indoor Smart Plug. The company didn’t give a specific date for this changeover to occur, other than “2023.” It did confirm, however, that other products will follow this swap-out system throughout 2023.

Meanwhile, the company launched some new smart home solutions at CES. These include the Cync Dynamic Effects Smart Hexagon Panels, Cync Dynamic Effects Smart Neon-Shape Lights, Cync Dynamic Effects Smart Bulbs in Aline and indoor floodlights, and Cync Reveal HD Plus Wafer Downlights. Some of these products will start to hit store shelves in March 2023. The rest will rollout as the year progresses.