The US government now has an AI chatbot, and Google is helping power it

There’s no shortage of information about all the federal services and critical public resources available to Americans, but parsing through sources to actually find the right info when you need it can be a headache. The US government seems to know that, and it is now leveraging Google’s AI to bring all important federal information and services under one roof.

The result is America.gov, a US government website that surfaces data from over 29,000 official sources to give you clear information about federal services, benefits, and public resources. And although this is a government initiative designed and engineered in D.C., Google is serving as a technology partner for the platform.

By leveraging AI, the new platform essentially works more like an AI chatbot than a government directory. “Instead of navigating the maze of websites, you ask questions in your own words, and you get official answers back instantly,” reads the platform.

For example, you could ask the AI tool about how to get a passport renewal, and it would give you all relevant information, complete with sources, as seen in the image below. Just as you’d talk to Gemini, you have the option to rate the reply, copy it, and ask follow-up questions.

You can ask the tool about benefits, programs, forms, fees, deadlines, and eligibility criteria. It can also guide you through applications, but it can’t file them for you. So, for a question about claiming Social Security retirement benefits, the tool would give you information about how early you can apply and whether you can apply online, what age you can start, where to apply, and the information you’d need to provide. If and when you do hear back from relevant agencies, you can upload the PDFs they send directly to America.gov and ask questions about the documents.

You don’t have to type out your questions either. The tool supports voice input in English, Spanish, and French, letting you speak your questions instead of entering them manually.

At launch, the website is limited to offering information — that’s set to change in 2027. According to the site, you’ll be able to use it to complete forms, applications, and renewals next year. “America.gov will integrate across agencies so you can safely, securely, and quickly get it done and get back to what matters most,” it explains, with examples of enrolling in Medicare, applying for a passport, and finding federal government jobs attached.

The site asserts that it is politically neutral and does not provide any campaign or party information. Users don’t need an account to ask questions, nor do they need to provide their identity. Of course, considering that the underlying tool is AI, visitors are advised to double-check important information.