Pushbullet team holds Reddit AMA over Pro account concerns

by: Edgar CervantesNovember 22, 2015
358

pushbullet pro (2)

Pushbullet fans have been going nuts the past week, after the popular service announced a new Pro service that costs $4.99 a month or $39.99 a year. What do users get with this paid subscription? A few things; among them are an extra 98 GB of storage, file deliveries of up to 1 GB (as opposed to 25 MB and no messaging limits.

The main issue here is that some of these features used to be free. Not to mention the fact that those prices are a bit high for a secondary tool like Pushbullet. This is normally an app I would prefer paying a one-time fee for, but that is only my opinion.

The point is Pushbullet needs to somehow be monetized. It’s either that or shutting down. And no one wants Pushbullet to go under the bus, right? The only real concern is finding out whether Pushbullet went with the right pricing system or not, and that is what the team wanted to touch on during a recent Reddit AMA (Ask Me Anything) session.

pushbullet-devices

Overall, the Pushbullet developer Guzba explained how the Pro pricing should have been added long ago. Overall, he seemed very accepting of commentary and willing to work with users. Most people go on to suggest that the price is a bit too high, or that it doesn’t offer enough premium features to justify the investment. Regardless, the situation is a bit tight for Pushbullet, which now struggles to survive and is asking fans for support.

10-again-nexus-10-mightytext-phoneSee also: Irritated with Pushbullet? MightyText’s desktop app just went live30

There were different propositions the host at least seems to have put thought into. Some people suggested a promotional cost for early adopters (a la Google Play Music All Access), others thought the prices should go down altogether. Since the product is not really at a “pro” level yet, others also thought a lower price point during at least only during that transitional period.

You can read the whole AMA session by clicking through the link below. What do you guys think about this whole ordeal, though? Pushbullet needs to make money to survive, so staying completely free is definitely not an option. What pricing would you say is a more fair alternative?

See the Pushbullet AMA on Reddit

New feature: sending texts from your tablet

pushbullet-tablet

Text messaging via Pushbullet can be easily done from a PC, but tablet users have been out of luck until today. Aside from trying to appease angry Pushbullet users, the company has announced a new feature we know many of you will love. You can now sync with your smartphone and send SMS messages from any tablet connected to the same account!

The only trick is that you have to have SMS Syncing on, but that is the only real requirement. The rest of it is just as natural and intuitive as Pushbullet has always been.

 

  • s2weden2000

    redDit smells …

    • What a wonderful contribution to the conversation…

      • s2weden2000

        1oo%…

  • Alex Ohannes

    No, it doesn’t NEED to be monetised. Just look at KDE Connect. It’s superior to Pushbullet (and probably always will be) and it’s free (and it probably already will be). Monetisation might be ideal (it almost always is) but it is almost never truly needed.

    • mrjayviper

      the devs just need to work double/triple jobs to be able to support Pushbullet and himself (and perhaps a family) at the same time. great idea!

      • Ry Wong

        Yeah those who says things should be free, please work for free too.

        • Haik

          “Free” Doesn’t mean free, tho :)) It’s not like they don’t get money from each download they from Play Store.

          • Sharath

            Every download doesn’t fetch revenue. It totally depends on what income model you’ve setup with your account. Developers can go for 6 months without getting paid even with thousands of downloads. The reason they kept it free all this time was to build the customer base just like any other product on the market and when it reaches a target, they introduce a pricing model like micro-transactions.

          • Janice Lowenstein

            Till I saw the draft which was of 7959 dollars, I accept that my friend’s brother was like really generating cash in his free time with his pc. . His aunt’s neighbor has done this for only 8 months and by now repaid the loan on their home and bought a new Car .Why not try this …olmm

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    • it does a little more than KDE Connect (which i love) though

      • Alex Ohannes

        And KDE Connect does some things that Pushbullet doesn’t do. Those things are (to me) more valuable than the things Pushbullet offers, but it will obviously be different for many other people.

  • AbbyZFresh

    Nothing new about sending texts from a tablet. i can already do that on my Verizon Messages app without even having to bluetooth it to my phone.

    • TJ

      I been using cloud sms for two years. No bt or anything required.

    • SwimmingCow

      Does Pushbullet go with the right pricing system? Nope. The price is really high for me. I’ve only used it to send messages and transfer files. I now know AirMore can solve my problem without charging a dollar.

      http://airmore.com/pushbullet-pro-features-alternative.html

  • Haik

    I would gladly pay for ads to disappear for example, if not let the ads run and gain your freakin revenue, what’s the problem ?? Why do they have to add this ridiculously unjustified fee?
    Pay attantion I am NOT saying to keep it free. ))

  • Dan Whelan

    Of course they need to start making money. 40 dollars is quite alot for a service people can live without. They will get loads of subscribers of they had more perks for users. Like a free app every month, loyalty scheme, lifetime subscription fee or having another service come bundled with the yearly fee.

  • Tuan Bui

    Should add ads!m and make money. Otherwise I’m hoping to another app that does almost the same without paying.

  • Dan Mullen

    Well, I’m very disappointed that after the backlash from the Pushbullet user base and some very constructive criticism in the Reddit AMA, they’re still not willing to budge on free features or Pro pricing. I would have been happy to give them money for the great service they provide but they’ve priced themselves way too high. I imagine they aren’t going to get many subscribers at $5/mo but they could have had millions at $1 or $2/mo.

    Given MightyText have a Thanksgiving promotion on today for 30% off, I’ve decided to give them my money instead and signed up for a year. So long PB, it was good while it lasted.

  • KM

    I think a lot of Apps could learn from WhatsApp. Build a user-base, introduce a subscription requirement with a one-year transition period for existing users, price the subscription reasonably ($1/year for WhatsApp vs $5/month for PushBullet).

  • Chris

    I don’t like being tied to paid services at all. Once they have your content they can increase the price over all nd over again. Better stick with either free apps like hyraxhub or if you are fine with ads then mighty text etc.