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Verizon's changes to its Total Mobile Protection aren't all that bad

Verizon says the numerous changes it made to its Total Mobile Protection device insurance program will go into effect January 25.

Published onJanuary 8, 2018

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  • Monthly premiums for Verizon’s Total Mobile Protection device insurance are going up
  • In return, Verizon lowered the deductible for certain phone models and buffed up its screen repair prowess
  • The changes go into effect January 25

For those of us worried about physically damaging our phones in any way, insurance is usually a good way to put our minds at ease. One such option, Verizon‘s Total Mobile Protection, recently saw some changes, and they actually aren’t all that bad.

Let’s get the bad stuff out of the way first: Verizon customers will have to pay more each month for Total Mobile Protection. New customers will see the hike from $11 to $13 each month starting Jan. 25, while existing customers will see the same hike starting March 6.

The price increase may have something to do with the increasing costs of replacing and repairing smartphones.

To balance that out, Verizon is lowering the deductible for lost or damaged smartphones to $89 for over 150 models. Big Red didn’t say which phones will fall under that threshold — the Galaxy Note 8 and iPhone X’s deductibles are $199 — but it’s good news for those who don’t often walk down the flagship road.

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Verizon also said there are 300 authorized repair locations, as well as 170 U.S. cities where a technician will meet with you regarding your phone’s cracked screen. With that, along with the $29 deductible for cracked screen repairs, as well as the ability to file a claim for reimbursement if the display gets busted while flying internationally, Verizon seems to have this whole “cracked screen repair” business down.

Overall, the changes Verizon made to Total Mobile Protection actually look good. Price increases are never fun, but at least this time it seems to be bringing improvements.

Expect the changes to go into effect Jan. 25.

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