Is Verizon down for you? Here's what's going on (Update)

Update: August 12, 2026 (3:20 PM ET): The number of reports has dropped significantly. Verizon has reached out to Android Authority with the following statement:

Multiple fiber cuts caused a service interruption for some wireless customers in the Albuquerque, New Mexico area. Our engineers are making progress on the issue and voice calling has been restored and 911 services were not impacted. Data sessions may still experience some delays. Please visit our Check Network Status page for updates on service in your area. We appreciate your patience while we work to fully restore service.

The carrier states that the outage was isolated to the Albuquerque, New Mexico area. It claims not to see anything significant in other areas. However, Downdetector’s heat map showed that customers outside of the city were also reporting outages.

Original article: August 12, 2026 (2:26 PM ET): If you’re a Verizon customer, you might run into a little trouble if you’re trying to get in touch with someone. The wireless carrier appears to be experiencing a massive outage.

Thousands of users are reporting on Downdetector that Verizon’s network is down. According to the website’s graph, it appears that reports started coming in around 12:40 PM ET. At its peak, there were over 2,500 reports of an outage. That number has now dipped to a little below 2,000.

Based on the heat map, it seems the outage is affecting users across the country. It seems that New York, Washington D.C., Chicago, and Los Angeles are the hardest hit spots on the map.

We’ll keep an eye on the situation. When the network comes back online, we’ll update this article.