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Sprint removes shady 600kbps streaming video cap from its new All-In pricing plan
Just yesterday, we told you about Sprint’s new All-In pricing plan, which aims to take the confusion out of signing up for a new phone plan. For $80 per month, consumers would receive unlimited talk, text, 4G LTE data, a leased smartphone, as well as video streaming speeds capped at 600kbps at all times. The thing is, Sprint placed that small throttling detail in a footnote on the bottom of the announcement page, which many users would have likely skipped over if they became interested in the plan.
Late last night, Sprint released a statement claiming that due to consumer feedback, the carrier has made the decision to remove the 600kbps streaming limit for videos.
Sprint CEO Marcelo Claure explains:
At Sprint, we strive to provide customers a great experience when using our network. We heard you loud and clear, and we are removing the 600 kbps limitation on streaming video. During certain times, like other wireless carriers, we might have to manage the network in order to reduce congestion and provide a better customer experience for the majority of our customers.
Don’t get us wrong, this is great news for Sprint customers and the wireless industry alike, and we applaud Mr. Claure for making the decision only a few hours after the plan launched. It should be noted, however, that during certain times, Sprint will still need to “manage the network” to reduce congestion for other users. That’s not the news we particularly wanted to hear, but at least we know that the carrier is listening to what users have to say.
So now that the restrictions are (almost) all gone, are you planning on signing up? Let us know what you think.