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Sony: Striped displays aren't a defect, here's why they happen

Have you been seeing strange stripes on your Xperia phone? Sony has issued a statement on the matter.

Published onJune 21, 2018

Stripes on an Xperia phone's display.
  • Sony has responded after Xperia owners reported strange stripes appearing on their screens.
  • The Japanese company claims that it’s simply related to electrostatic discharge rather than a full-blown defect.
  • The issue seems to affect the Xperia XZ1 Compact, XZ2 and XZ2 Compact.

It seems like Sony Xperia XZ1 Compact and XZ2 owners have had to contend with strange stripes appearing on their screens. The Japanese company has now offered an explanation to Tweakers (h/t: Xperia Blog), claiming the striped displays aren’t actually a defect.

The stripes reportedly appear when users frequently rub or touch their display, disappearing after a short time. Nevertheless, it’s distracting enough that some users have taken to the Sony Mobile forum to report the issue.

Testing by Tweakers shows that the XZ1 Compact, XZ2 and XZ2 Compact are affected by the issue. The Xperia X and XZ Premium don’t seem to suffer from the patterns, however.

In a statement to Tweakers, Sony says the striped displays aren’t actually a defect but occur due to “electrostatic” in some devices.

“Due to the properties of the screen, stripe patterns may be seen in some models due to electrostatic effects. It is not a functional defect and usually the patterns disappear when the electrostatic disappears,” read a machine-translated version of Sony’s statement.

A quick look at Android P beta on the Sony Xperia XZ2

Sony hasn’t indicated whether compensation will be doled out to users affected by striped displays. Nevertheless, at this point, the company seems to be banking on users taking the issue in their stride.

Does your Sony phone suffer from a striped screen? Is it an overblown issue? Let us know in the comments section below!

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