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Samsung admits it disappointed Note fans in Europe last year

One year on at the launch of the Note 7, Samsung has admitted it left Note fans disappointed by its decision not to offer the Note 5 in Europe last year.

Published onAugust 2, 2016

samsung galaxy note 7 vs note 5 quick look aa-8

Last year saw Samsung announce the Galaxy Note 5, only to then omit it from sale in Europe and despite months of rumors, coupled with a petition to launch the Note 5 in Europe that reached 10,000 signatures, the company held fast. Well, one year on the company has fittingly decided to address the elephant in the room and rather fittingly, it did so during the European launch of the new Galaxy Note 7.

At an event in London, Samsung Europe CMO David Lowes took to the stage acknowledge that the company left its loyal Note customers disappointed with its decision not to launch the Note 5 here last year. During his presentation on the new Note 7, Lowes referenced last year’s decision by saying

At Samsung we listen to our customers and we disappointed our Note fans by not offering (the Note 5) in Europe.

He then continued by referencing the petition last year – “I can’t think of any phone that’s supported a campaign around its return” – and saying that the petition, showed that Europeans do in fact want the latest Note smartphone.

With that, Lowes continued by digging further into the new Note 7 and if you’re a European Note fan, you’ll be glad to know that the Note 7 is launching in Europe on September 2, with pre-orders launching August 16 and early pre-orders being delivered three days before the official release.

Are you going to buy the Note 7 and did you pine for the Galaxy Note 5 last year? Let us know your views in the comments below and check out our awesome Note 7 content above.

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