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Samsung has reportedly finished its Galaxy Note 7 battery investigation
It seems that the Note 7 battery saga may finally be behind us, as the company fully puts the issues behind them and marches forward to what is next. A new report claims that Samsung has completed its internal investigation on the ill-fated Galaxy Note 7, and has turned over its findings to third-party labs like Korea Testing Laboratory and UL.
The report, from the Korea-based The Investor, does not offer any information on what Samsung discovered during its Note 7 battery examination. Previously, the company indicated that it would release its findings to the public before the end of 2016. A third-party teardown of the Note 7 claims that the phone’s design did not allow for enough internal space for the large battery. That may have lead to a pressure build-up inside the phone, which could be the reason why some of them caught fire and exploded.
Even when Samsung does release its finding about the Note 7, there are sure to be tons of questions as to why the phone was allowed to ship with this issue without proper testing beforehand. The battery issues were discovered very soon after the phone began shipping in September. Samsung has since stopped selling the Note 7 and has issued a full recall of all of the units that have been shipped or sold to customers.
While Samsung says the vast majority of Note 7 units have been returned, it is taking steps to make sure the few that are still out in the wild are rendered useless, or very close to unusable. It is rolling out updates to those phones in Canada, New Zealand and Australia that cut off its Wi-Fi and cellular data. In Europe, it plans to release an update that will cut its battery charging power down to 30 percent of its normal amount. Later this month, an update for the US market will begin to roll out that will keep the phone from charging completely.