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Nothing Phone 1 is glowing green for some (Updated with Nothing statement)
- Some Nothing Phone 1 users are noticing a green tint and dead pixels on the display of the phone.
- A replacement unit sent to a user also had a screen tinting problem.
- The best bet for folks looking for a resolution is to contact the company’s support services.
Updated, July 19, 2022 (10:35 AM ET): Nothing has reached out to Android Authority to deliver the following statement related to the display issues some users face with the Nothing Phone 1:
For background, all OLED screens are susceptible to green tinting when the brightness level is set too low — this is not exclusive to Phone 1. We’re aware that some customers are impacted, the scale of which is very low. Our standards are very high and this is not the experience we want any user to have. We are working hard to improve this issue and recalibrate the display effect in an upcoming software update. In the meantime, we encourage affected users to contact our Customer Support team and request a replacement.
The original article on this issue continues below.
Original article, July 18, 2022 (02:12 AM ET): It seems the newly launched Nothing Phone 1 is having some teething problems. Early buyers are reporting issues with the display of the phone, specifically a green tint problem and dead pixels around the selfie camera.
A Twitter user who purchased the Nothing Phone 1 in India from Flipkart noticed a green tint on the phone’s display. A replacement unit sent to the person also had the same issue.
Wow @Flipkart awesome job, within 2 consecutive days you managed to send two phones with defective screens. Even the replacement phone has tint issue.just another day for you guys 😑😑 @getpeid @nothing @AmreliaRuhez @geekyranjit @TrakinTech @igyaan pic.twitter.com/SDQ4FBpmOo— ⓥⓘⓐ ⓗⓔⓐⓡⓣ (@_ViaHeart_) July 15, 2022
Other complaints on Twitter and Reddit read similarly, with users seeing a green tinge on certain sections of the Phone 1’s panel.
Received my phone 1 today …found screen having green tint at top of display ..pls resolve it, am totally disappointed 😞 …. Fan of the beauty of the phone pls replace it or fix it also dropped a mail on support nothing with my email firstname.lastname@example.org pic.twitter.com/B6FcyLc22L— Harish Jangra (@hishu0808) July 15, 2022
Hi Carl, so Nothing is new in Nothing Phone 1, we already have seen the same “Green Tint display” issue in some of the previous OP phones as well. So what’s for the hype all about? @geekyranjit @GyanTherapy @igyaan pic.twitter.com/ODfBPSna5j— IronHrt (@IronHrt2018) July 13, 2022
Meanwhile, folks over at news outlet Beebom reported seeing dead pixels near the selfie shooter of their Nothing Phone 1 retail unit within three hours of using the phone. The issue was also reported by another user on Twitter.
We received the Nothing phone (1) Indian retail unit this morning. And just three hours in, we are seeing dead pixels around the selfie camera in our unit. Disappointing!!— Beebom (@beebomco) July 15, 2022
@nothing Have received Nothing Phone 1 yesterday & after 1 hour this dead pixel appeared. What to do with this now? pic.twitter.com/b20WpYdKyf— Shubham Saxena (@shubhroxstar) July 15, 2022
Nothing Support has acknowledged the issues on Twitter. However, there’s no official word on why the display problems are happening, if they are hardware-related, or if they need a simple software fix. We also don’t know if the issues are widespread because the Nothing Phone 1 hasn’t really been out there for long. For what it’s worth, we at Android Authority didn’t notice any display discrepancies during our review process.
Green tint display problems aren’t unique to the Nothing Phone 1. We’ve seen them happen on many devices like the Samsung Galaxy Note 20, Galaxy S20, OnePlus Nord, OnePlus 8 Pro, and more. Phones with OLED panels are prone to screen tinting problems. We’ve seen manufacturers fix them with software updates in the past. We’re hoping Nothing would do the same or replaces problematic handsets. We’ll update this post if we hear more on the matter.