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Motorola offers ATRIX HD customers Moto X discount for lack of KitKat update
As a show of good faith, Motorola is offering ATRIX HD smartphone owners a $100 discount to put towards the purchase of a new Moto X Pure Edition, after the handset failed to receive a promised update to Android KitKat.
Motorola’s David Schuster took to Google+ to make amends for the situation. The offer means that disgruntled customers can grab a new Moto X Pure Edition for $399. The company is also offering the Motorola Whisper Bluetooth headset for $49 along with the Sol Tracks for $99.
Originally, ATRIX HD owners on the AT&T network were promised an update to KitKat a long time ago, but AT&T and Motorola were unable to follow through on their promise.
Given the ATRIX HD’s age and lack of updates, I’d be surprised if many users were still actively using the phone. Unfortunately, a clause on the offer webpage states that customers must still have an active AT&T line with the phone, so you can’t nab yourself the discount on a Moto X if the handset has been sat at the bottom of your old gadget draw.
Customers have until Tuesday June 30th to fill out the form for their discount code and then the ability to apply their code will expire on Wednesday July 15th, which isn’t necessarily a lot of time. If you want to grab your discounted Moto X, you have to fill out this form to receive your promotional code for use on Motorola’s website.
Of course, the ATRIX HD isn’t the only smartphone to have seen promised updates fail to materialize, but the company’s gesture might appease a few of the remaining ATRIX HD owners. Is anyone out there planning to capitalize on Motorola’s peace offering?