If you own an LG G5 or the more recent LG V20, you may want to consider getting a new phone soon. A report from XDA Developers (via 9to5Google) points out that both devices are no longer listed on the LG Security Bulletin website. If this is correct, and not merely a mistake on LG’s part, that means the G5 and V20 won’t be getting any more software support.
It’s especially troubling for the LG V20, which was the first phone that was released with Android 7.0 Nougat installed and working out of the box in September 2016. LG promised that the phone would get at least two years of software updates. Some people might have bought the phone thinking they would get at least two “letter” Android firmware updates during that time frame, believing that the V20 was supposed to get Android 9 Pie. However, it looks like that is not going to happen after all.
The LG G5 was the company’s risky, and ultimately failed, attempt to change the smartphone business with its modular device support. The accessories, which LG called “Friends,” connected to the bottom of the phone’s casing. These included the LG Cam Plus, which added more physical controls for the phone’s camera, and the LG Hi-Fi Plus, which offered improved audio for headphone users.
The LG V20 got solid reviews when it was released, thanks in part to its early support of Nougat. It was also a fan-favorite for features like its excellent audio hardware and its second 2.1-inch screen on top of the display that showed things like app shortcuts, favorite contacts, calendar reminders, and more.