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LG settles lawsuit over smartphone bootlooping, members get $425 cash or $700 rebate

Those affected by LG bootloop issues who joined the lawsuit must file a "Proof of Claim" survey by February 12 to get the full rebate or cash amount.

Published onJanuary 31, 2018

  • LG recently settled a lawsuit launched by smartphone who were plagued by bootlooping issues.
  • Those affected who joined the lawsuit must file a “Proof of Claim” survey by February 12 to get the full rebate or cash amount.
  • As of this writing, the survey and the settlement page has been taken down.

Do you remember the lawsuit that angry LG smartphone owners filed against the South Korean company? The lawsuit was settled today and you could potentially have some money headed your way.

If you are not familiar with the term “bootlooping,” it is when a phone is stuck in a loop of reboots that prevent owners from actually using their devices. The issue is not exclusive to LG smartphones, though it affected the likes of the G4, V10, V20, Nexus 5X, and G5.

Because such a side swath of smartphones were plagued by bootlooping, owners filed a class-action lawsuit against LG. Law firm Girard Gibbs has just reached a settlement with the company—one that hopes to net members some financial restitution.

According to Girard Gibbs, which handled the lawsuit on behalf of the members, the first option is a $700 rebate toward the purchase of a new LG smartphone. That is almost the cost of a new V30, which has seemingly remained immune to bootlooping.

The second option is $425 in cash, which will likely be the more popular option. People can get the rebate, pick up the V30, and try to sell it, which will likely net them more money. However, that seems like a hassle, particularly when these folks can get $425 and not do a thing.

Is LG launching a new V30 variant at MWC 2018? (Update: LG official confirms)

Those affected who joined the lawsuit must fill out a “Proof of Claim” survey by February 12, 2018. They can still fill out the survey if the deadline passes, though they will only get either $100 in cash or up to a $200 rebate.

At the time of this writing, however, the survey and the link to the settlement page on Girard Gibbs’ website have been taken down. It could be due to the volume of people that tried to access these pages at once, though we will update this story when we learn more.

If you managed to submit your survey, expect payment distribution to begin sometime in March.

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