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How to cancel Amazon Music Unlimited
If you don’t want to use Amazon’s Music Unlimited service anymore, canceling it is a pretty straightforward process. It only takes a minute or two and there are multiple ways of doing it, depending on where you signed up for it.
However, you can’t end your subscription through the Amazon Music app itself, which is a bit strange. So to get the job done, you’ll have to use a web browser or go through the Apple App Store if you purchased a subscription that way.
To cancel your Amazon Music Unlimited subscription, open a desktop or mobile browser and head to Amazon Music Settings > Amazon Music Unlimited > Cancel subscription > Confirm.
If you signed up through the App Store on an iPhone, open up the Settings page, tap on your name, and then head to Subscriptions > Cancel Subscription (next to Amazon Music) > Confirm.
To cancel using the App Store on a Mac, open the App Store, click your name and then head to Account Settings > Subscriptions > Manage > Edit (next to Amazon Music) > Cancel Subscription.
JUMP TO KEY SECTIONS
Cancel Amazon Music Unlimited using a desktop or mobile browser
The most straightforward way to cancel a subscription is by using a desktop or mobile browser. The steps are pretty simple:
- Open the Amazon Music Settings webpage.
- Scroll to Amazon Music Unlimited.
- Click on Cancel subscription.
- Confirm by clicking on Cancel subscription in the pop-up.
The steps are exactly the same for a mobile or desktop browser. And if you aren’t sure you want to cancel right now, you can choose to Send me a reminder and get a notification three days before your subscription renews.
Note that Amazon Music Prime is part of your Prime account. To cancel it, you’d have to cancel your entire Prime membership.
Cancel an Amazon Music Unlimited subscription purchased through the Apple App Store
If you purchased your subscription through the App Store, you can cancel it using an iOS device or a Mac. On iOS:
- Open the Settings app.
- Tap on your name.
- Tap Subscriptions.
- Select your Amazon Music subscription.
- Tap Cancel Subscription — you may have to scroll down to see this option.
If you’re on a Mac, you cancel your subscription by doing the following:
- Open the App Store.
- Click on your name. If it’s not there, sign in first.
- Select Account Settings.
- Scroll down to Subscriptions and click on Manage.
- Next to your Amazon Music subscription, click on Edit.
- Select Cancel Subscription.
Not directly. If you tap Gear Icon > Contact Customer Support > Amazon Music Unlimited > Cancel Amazon Music Unlimited, you’ll just be directed to cancel using a web browser.
No, you’ll still have access until the end of your billing cycle.
Yes, if you re-subscribe, your music collection and playlists will come back as long as you use the same login information.