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Did T-Mobile managers direct workers to overcharge customers accounts?

T-Mobile Globe International
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by 2 weeks ago
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In a released statement, the CWA notes that in January 2013 they approached T-Mobile’s parent company Deutsche Telekom to alert them that T-Mobile US managers were “directing workers to add charges to customer accounts.” According to the CWA, T-Mobile fired a number of front-line employees who said they were working under direct orders from managers.