(Update: delayed again) Saygus V2 release date set for May 22, after production issues cause delay
Update, May 21: It looks like Saygus won’t hit the May 22 deadline either. The company sent out emails to customers who pre-ordered the V2 explaining that “some quality assurance and network testing” is still required before the device can ship. No new time frame was offered for the release. (via Phone Arena)
Original post, March 17:
The official release of the V2, Saygus’ self-dubbed “superphone,” has been set for May 22, following a delay caused by manufacturing issues.
Officially announced last year, the Saygus V2 caused a stir at CES in January thanks to its generous specifications, and especially the dual microSD card slots allowing for up to 320GB of total storage space. Featuring a Snapdragon 801 processor, a 5-inch Full HD display, and a 3,100-mAh battery, the V2 stood out as a phone that spec freaks would love, especially at its introductory price of $549.
However, many have doubted Saygus’ ability to actually bring the V2 to market in a timely fashion. After all, the company’s only other device, announced in 2009, turned out to be vaporware.
Now Saygus is giving skeptics some ammo, as the company announced in an email to early customers that the release date of the V2 has been pushed back to late May.
We have had some delays in production due to imperfect components and an antenna design issue and we refuse to use inferior components in our smartphone.
We are working to finalize some key distribution partnerships that may alleviate some of the VAT costs.
The integration of the industry leading cameras we have in the phone has taken a little longer than anticipated.
The company promised to communicate better and apologized for keeping early supporters in the dark about the actual release date of the V2. To make it up, Saygus is giving all “current customers” a free headset that’s supposedly worth $229 retail.
If you are tired of waiting, Saygus says it would be happy to “support you in a refund request.” It remains to be seen whether Saygus will be capable to meet even this deadline – shipping a quality smartphone in time is complicated business, and even established manufacturers occasionally have problems – for the most recent example, see HTC.
Anyone who pre-order the Saygus V2 here? What’s your take on this delay?
Dear Saygus V² Customer,
We sincerely thank you for your patience with us as we drive the creation of this world leading V² smartphone and with our delayed communications. We are working to provide more timely updates and plan to reward your great loyalty in supporting us.
Saygus has been in the business of developing mobile device technology for more than a decade. Our commitment to the highest quality smartphone is our focus. We are currently working out our final hardware and software integration efforts. This email is to address the shipping plans including the VAT in varied countries for the V².
First, we would like to address some of the recent developments that are exciting but that also have caused us to push back the date when we initially expected to begin shipping the V² super smartphone.
- We have had some delays in production due to imperfect components and an antenna design issue and we refuse to use inferior components in our smartphone.
- We are working to finalize some key distribution partnerships that may alleviate some of the VAT costs.
- The integration of the industry leading cameras we have in the phone has taken a little longer than anticipated.
We officially announce our shipping date as May 22, 2015.
In exchange for your patience, and to say thank you, we will offer all of our current customers an added bonus. Customers will receive a complimentary SqGl (pronounced “Squiggle”) headset—a $229 retail value—as a FREE accessory. Building the V² is like conducing a symphony with all its parts coming together in harmony—we want it to be perfect. As an additional note, the antenna engineering issues have been addressed and we are now preparing to move into mass production soon.
We understand that some of you may be concerned about this updated status and want you to know that we will support you in a refund request, if that is your preference. Although, we hope you will stay with us to benefit from the savings and receive our high-end SqGl earbuds.
We value your support and continue to appreciate your patience as we approach the shipping date of this remarkable world-leading smartphone!
The Saygus Team