Reason to buy Android: update bricks some iPhones that were repaired without authorization

by: John DyeFebruary 5, 2016
4.6K

why i switched to iphone aa (13 of 18)

Apple users are now receiving a pretty strong incentive to swap to Android. An emerging iPhone ‘feature’ is discovered to brick devices that were repaired by non-Apple entities. When a user upgrades to the latest version of iOS 9, some are reporting an “error 53” that renders the device unusable. Although the phone may have been functioning perfectly for weeks or months after a repair job, this error will effectively render the handset inoperable, and the Guardian is reporting that any data lost on the phone this way is unrecoverable.

“The problem occurs if the repairer changes the home button or the cable,” said California tech expert Kyle Wiens, owner of the iFixit website. “Following the software upgrade the phone in effect checks to make sure it is still using the original components, and if it isn’t, it simply locks out the phone. There is no warning, and there’s no way that I know of to bring it back to life.”

why i switched to iphone aa (1 of 18)See also: Why I switched to the iPhone…. (and back again)140

Some suspect that this is a move by apple engineered to undercut independent repairers. Repairing the home button through Apple will run upwards of $200, but smaller repair shops can perform the fix much cheaper. There are concerns that this might go against competition rules. The Guardian points out that car manufacturers are not legally able to insist that automobile owners get serviced exclusively through their shops.

The worst thing about “error 53” is that there is no warning and no fix. The only solution is to get a new phone. Antonio Olmos, a freelance photographer, fell victim to this issue after he had his phone repaired in a shop in Macedonia in September. Months later, when prompted to upgrade his software, Olmos accepted the update and his phone was immediately bricked. The self-proclaimed Apple addict was incensed when he learned that he had to pay £270 for a replacement.

why i switched to iphone aa (8 of 18)

“The whole thing is extraordinary,” said Olmos. “How can a company deliberately make their own products useless with an upgrade and not warn their own customers about it? Outside of the big industrialised nations, Apple stores are few and far between, and damaged phones can only be brought back to life by small third-party repairers. I am not even sure these third-party outfits even know this is a potential problem.”

Apple has been pretty cagey about the whole issue. The closest we’ve gotten to an explanation is a jargon-stuffed statement from a spokesperson:

We protect fingerprint data using a secure enclave, which is uniquely paired to the touch ID sensor. When iPhone is serviced by an authorised Apple service provider or Apple retail store for changes that affect the touch ID sensor, the pairing is re-validated. This check ensures the device and the iOS features related to touch ID remain secure. Without this unique pairing, a malicious touch ID sensor could be substituted, thereby gaining access to the secure enclave. When iOS detects that the pairing fails, touch ID, including Apple Pay, is disabled so the device remains secure… When an iPhone is serviced by an unauthorised repair provider, faulty screens or other invalid components that affect the touch ID sensor could cause the check to fail if the pairing cannot be validated. With a subsequent update or restore, additional security checks result in an ‘error 53’ being displayed … If a customer encounters an unrecoverable error 53, we recommend contacting Apple support.

Apple support, by all accounts, will then tell you that you need to buy a new device from them. If you’re an iPhone user and you’ve had your device repaired by a non-Apple entity, it might be a good idea to hold off on any upgrades for the foreseeable future.

samsung galaxy note 7 vs nexus 6p quick look aa-4Next: Best Android phones (January 2016)536
  • Peter Mulders

    This is such a fuss about nothing. If you have warranty, let Apple fix it. I wouldn’t get my HTC fixed by a company that had no ties with HTC itself. Or to put it in other words: if you have this problem, it’s completely your own fault. Don’t blame Apple for this.

    • coltieboy

      So by that logic, if you purchase a car you have to have the manufacturer of that car fix the car, even if they charge significantly more than your friendly neighborhood mechanic. This is pretty lame Pete, not sure how you can defend this.

      • Diego

        Going by your logic, Why don’t I buy a charging cable thats only 3 dollars.
        Thing is, it will not work after a month.

        • Zoidbort

          OK but that is YOUR CHOICE, right?
          You shouldn’t be punished and lose the right to use your expensive device due to choice.
          Apple clearly hates choice however, they want to tell you what to like and how you should like it and that is the end of it.
          What is worse is so many buy into it!
          All due to the popular crowd using them and being part of some messed up commercial social pod people cult.

        • Reed

          Lmao, what? Your point didn’t counter his in any way.

          These forums are full of embarrassment.

      • Diego

        bad example.

      • Will Dalrymple

        Like he said , if your car is under warranty then yes you should go to the dealer if you want to keep the warranty intact . Why would you repair an iPhone under warranty anywherere besides Apple since you have no fee ?

        • remydlc

          what if you didnt get the apple care or you travel somewhere and need your phone working like asap? edit: Apple care wont fix your phone if you broke your screen. So you are pretty much stuck with a $200+ bill to get your phone fixed via Apple.

          • Diego

            What I’m trying to argue is that I would much rather pay $200 for the original* component, rather then going the cheep way.

          • remydlc

            you could pay $1000 to replace the button, and even then you are still stuck with a brick should you update your phone. Unless you are willing to flight/drive to your closest store. Some people have to drive 6 hours to go to the Apple store. Some people (tmo customers with jump) can replace it for over $200 as well, but have to wait around 2 days to get their phone. Thats another story. Is not about being cheap, is about they denying yo the option to replace your broken screen/button with another repairer. That’s shady as fuck.

          • Diego

            Yes, but how would you know if that non OEM part was safe?

          • remydlc

            don’t think it matters if is OEM or not as long as it works and was design as the original. most people don’t use OEM tires, you can even swap engines from other brands, or use phone cases from other brands. I would go OEM, but like i said, even OEM parts are giving you the “error 53” The point is not the parts, the point is they want to get paid to do the replacement themselves. Even if is an inconvenient/nuance for you, or if it means you have to pay hundreds more.

          • Diego

            We protect fingerprint data using a secure enclave, which is uniquely paired to the Touch ID sensor. When iPhone is serviced by an authorised Apple service provider or Apple retail store for changes that affect the touch ID sensor, the pairing is re-validated. This check ensures the device and the iOS features related to touch ID remain secure. Without this unique pairing, a malicious touch ID sensor could be substituted, thereby gaining access to the secure enclave. When iOS detects that the pairing fails, touch ID, including Apple Pay, is disabled so the device remains secure.
            Reed that carefully.

          • remydlc

            “… the device remains secure… and we fuck up your device when you upgrade it, so you have to give us more money” there, i fixed it.

          • Diego

            Which iOS update does this?

          • JJameson

            It has been happening since ios 8. All updates can cause this. If you update the phone ota, it will fail and put the phone into restore mode. When you connect it to iTunes, the restore will fail with error code 53.

          • Zoidbort

            OK so disable the touch ID, stop allowing the user to sign in to the Apple hive but do not brick the entire phone and disable the ability to make calls etc…these things can mean life or death in certain situations.
            People spend a lot on their phones and buying a device that relies so heavily on $10 part and could, at any time, be remotely rendered useless is insane.

          • Zoidbort

            How do you know if the OEM part is safe?
            Have not Apple’s phones melted or caught on fire in the past?
            Same with their laptops…so OEM is infallible?

          • JJameson

            Apple doesn’t replace the button, they replace the phone. They have made it so even authorized repairs can and likely will cause this to happen.

          • Reed

            Once again doesn’t counter the argument. It’s still *YOUR* choice, even if its not the ‘best’ one.

    • GoatsLegsUK

      So you drop the phone and the screen shatters or the finger print sensor is damaged – that’s accidental damage and not covered by the standard warranty.

      I don’t think it will be long before the EU reminds Apple that it is acting anticompetively.

      Imagine if I crashed my new car, and the manufacturer disabled the engine because I had the bumper replaced by an independent garage.

    • remydlc

      you are also assuming everybody and their mother has an apple store nearby and that they purchased Apple care.

      • Diego

        Same iPhone or not?

        • remydlc

          obviously no, but iPhone to iPhone, won’t work. They claim is to protect your info, but the funny part is that i will work, until you upgrade that is. So not sure how they are really protecting their customer. I can steal your phone and replace the button and will work * (although not saying that will unlock it) but their statement is flawed.

    • leasedeb

      When you iphone warranty is expired and you have broken screen
      Repair 350€ in apple
      Third party is 100€..
      Why the heck would you take it to apple to repair it ?

  • Diego

    other repair shops.
    iOS checks for the original components.
    That enough tells the reason behind this problem.
    If the parts are not original, apple shutdowns the phone for a reason.
    The component mite electrocute the person, malfunction, or simply not work.
    giving apple a bad reputation.
    Maybe the person who wrote this article should look at it more closely.
    Take a look at cheep lightning cables and the many problems they have. One person died over the cheep lightning cables.

    • DDD

      And how does that, in any way, give Apple bad rep? The owner knows that the part isn’t from Apple. And there is still no reason to permanently lock someone’s device. Maybe you should think about you answer more closely.

      • Diego

        Nope, they don’t know who the OEM of the part is.

        • DDD

          They don’t know exactly who made the part, but it’s stupid to think that it’s an Apple certified part, if the repairman isn’t advertised as an Apple guy.

      • Zoidbort

        It isn’t locked, it is bricked.
        And no, they do not have the right to brick and ask you to buy a whole new phone over this.
        They just need to block access to your sensitive account info that is normally accessed via that ID method is all.
        The user should still have a working phone that can make calls surf, use the installed apps etc.

    • Lucas Gallindo Costa

      But here is the thing, if the person buys the iPhone, it’s theirs to do anything they want. Apple has no right in saying what people should do with THEIR hardware, even if it’s made by then.
      I would be OK if apple warned before the update that all data would be lost and touch ID will stop working, after all it’s a good point, protecting people’s fingerprint is important, but blocking the the phone is ridiculous.

    • JJameson

      It’s not just non oem parts. This happens with oem parts at authorized service centers with certified technicians. The fingerprint sensor is uniquely coded to the original motherboard. This is far more damaging to authorized service centers than it is to the el cheapo places.

    • Zoidbort

      Yeah and people have had their OEM batteries in their OEM iPhone catch fire as well.

  • Diego

    other repair shops.
    iOS checks for the original components.
    That enough tells the reason behind this problem.
    If the parts are not original, apple shutdowns the phone for a reason.
    The component mite electrocute the person, malfunction, or simply not work.
    Their for giving apple a bad reputation.
    Maybe the person who wrote this article should look at it more closely.
    Take a look at cheep lightning cables and the many problems they have. One person died over the cheep lightning cables.

    • coltieboy

      No Diego. Your opinion, grammar and vocabulary are all wrong.

  • Hel Thanatos

    It looks like their is some severely faulty logic going on in some people’s minds…

  • jrod3737

    #obligatory

  • Sweet Note

    I would definetly still pick any Iphone, over any Samsung or Lg smartphone. Not a Nexus device tough, theyr the only ones with true Android experience and update system.

    • sufoalmighty

      No Sweet Note. Your opinion, grammar and vocabulary are all wrong.

    • Xsquid

      I just switched from iphone to moto x pure and will never go back, i still have a mac though.

  • Captain Jack

    If a person is deliberately going to third party shop for repair, then why apple has to do this?

  • Steve

    Sounds like apple is screwing their customers but if u think privacy and security is important then their logic makes sense. The writer of this story is a stupid ass for the way he titled the article. I hope android does the same thing. Unless this writer thinks we’re living in a world where nobody would try and steal your fingerprint and use for something other than unlocking your phone. Next think before you go all out about how this is wrong

  • remydlc

    Their statement suggest is to protect user data. BUT there is a big flaw on this as the device still works after the button/screen replacement, it is AFTER updating its OS that the device breaks. So their “failsafe” implementation/statement is all BS. They just want you to go to an Apple Store and pay $200s to get this fixed. Remember, Apple care do not fix shit you broke. So yeah, Apple care wont save you.

    • Juschan

      well isn’t i google pushing out monthly security updates? so why cant apple bring some mire security by implementing some safety for touch iD. And all in all iPhone users should have the money of 50€ to get their touch id replaced properly at an authorised reseller…

  • ddd

    Blah! Blah! Blah! I don’t care piece of garbage apple products because apple doesn’t make shit like display and camera and processor, and battery.
    Ios 8 and 9 copy from android os features. Iphone design is exactly like htc one phone design. Do iphone users know about it? HELL NO
    APPLE ALWAYS LIE TO PEOPLE SO YOU SHOULD KNOW THAT.
    If I broke iphone, I will break more phone and throw to piece of garbage place apple store and assholes tim cook, and steve woziank. SUCK IT TO APPLE.
    Apple is copy machine and laziest company in the market. Apple doesn’t have INNOVATION AND TECHNOLOGY AT ALL.
    Some people say apple is better and it means people don’t have knowledge about technology. I am better than everyone.

    APPLE DOESN’T HAVE IDEAS TO MAKE PRODUCTS SO THEY COPY IDEAS FROM OTHER COMPANIES. APPLE PRODUCTS AREN’T MAKE OTHER COMPANIES. APPLE IS BIGGEST LOSER IN THE MARKET.

    • Awayze

      Without iPhone, you’d be using some clunky Symbian phone or an Android similar to Blackberry. iOS is still more stable than Android, my iPad 2 is faster than my Nexus 7 2013, iPad has no launcher redraws, no stutter in apps etc which Google hasn’t sorted out. No point in adding features when they’re half baked. Also finger print reader was on iPhone first. You know nothing about Google or Apple, you probably have HP laptop or Pixelbook which is a clone of a MacBook. Let’s face it, you hate Apple because you can’t afford their products. You probably choose a Ford over a BMW because it’s got more features and then try and convince everyone Ford is better than BMW because you can’t afford a new Beamer. You seem like that guy who has no knowledge.

      • adasd

        Fingerprint reader was not on the iPhone first. It was on the Motorola Atrix first. It also would have been on the Nexus 6 first but Apple bought the company that was making it for Moto/Google and put it on the iPhone 6.

        Not so smart now are you rich boy?

        • Awayze

          IPhone 5S had it in 2013. Atrix in 2011, Android was poor so I didn’t care for non popular phones. I don’t keep up with every Android phone released per week and in 2011, Android was a ugly mess and utter garbage, no Android phone could convince me to leave my jail broken iPhone 4.

          Not so smart are you?

          • jokky

            The question we ask ourselves is why are you here on a known Android website?
            Secondly if you think iphones are good why did you jail broken your phone? Are you not happy with what Apple provides you? Do you want to load illegal apps?

          • Awayze

            I have a Z3 and Nexus 7 2013. I’ve jailbroken all my iPhone’s since 2007, it was necessary if you bought the iPhone and wanted to use it without a ridiculously expensive contract back in the day.

          • KRB

            Touché!

          • SkittleS

            How is he not smart he proved YOU wrong hahaha.

          • Zoidbort

            So your iPhone is better but only when it is jailbroken?
            So then it really is not an iPhone anymore, is it?
            I mean you circumvented the walled garden to make it something more optional and different since you did not like how it was stock, from Apple.
            Correct?

          • Awayze

            No difference to Android user’s putting ROMs on because they don’t like stock Android. Still leaving the “walled garden” or you could do what you like without putting a ROM on or rooting, but you can’t.

          • Zoidbort

            Sure if you root and ROM it but you lack huge choices with customization in the Apple realm.
            That is why people jailbreak.
            Putting a ROM on vs just a launcher are totally different.
            I still have options and choices with a launcher.
            A skin vs fully rooting/jailbreaking are two totally different things.
            My phone is 100% stock, if I apply Nova Launcher I can just uninstall it and be back to the stock launcher with my warranty intact.
            You have no options for launchers thus you jailbreak it to have choice and options that are not normally present on your phone.
            In doing so you void your warranty in the process.

          • Awayze

            Google Now launcher is more than good enough, launcher’s are hardly a deal breaker. That’s really the only major visual customisation you can do. If I want to change colours such as the notification white or toggle colours etc, I can’t do that or add system wide tweaks such as change the multitasking window on stock Android either. Jailbreak doesn’t void your warranty, its a software change, restore in iTunes if it goes faulty, Apple won’t know. It’s easier to get back to original state rather than find the correct ROM for your region then install the original Android ROM and relock bootloader.

          • Zoidbort

            If your iPhone craps out while jailbroken then yeah, warranty is void.
            Finding a correct ROM is easy, you use your phone’s model # and just auto root and it installs TWRP, then reboot install ROM, done.

          • Jave

            People put ROMS because they do not like the UIs of the manufacturer not because they do not like android . The problem with apple fans is that they disregard the fact that Android and The uis that have android are 2 different thing. You can only experience true android when you use a nexus! And since you do have a nexus 7 it is very stupid of you to even comment something like that. More like you want to show off that you could afford an apple product.

          • You so smart….tell me why all iSheeps buy that apple cable that costs 30$ or more and if case you don’t studies electronics….let tell you that cables are the most cheapest electronic to make. As far as the concern of the copy from this copied from that, i don’t care about who copies from whom because at the end I’m paying money to buy a gadget. IF you remember before iPhone 6Plus came out all those Apple Fanboys were saying that Galaxy Note looks ugly its like a laptop, people don’y need this huge phones, but when iPhone 6 Plus came out, everyone went to buy that. Now tell me if Apple copied from other company and if you buy that then you are not going to use that feature because Apple copied? The answer is : You will use that copied feature because you have paid your money.

        • aaloo

          lol. you are still comparing the swipe finger print readers from the 90s to the iPhone’s implementation. man, talk about delusional. how many phones after atrix from motorola or others actually adopted that technology. now tell me, how many phones followed iPhone into putting touch ID style sensors.

          • Zoidbort

            And there are many things Apple copied from Android, your point exactly is?

          • Scr-U-gle

            Go Google sooner phone and G1 for the win…
            …oh scratch that, copy the iPhone and iOS jailbreak community.

            Still waiting for an actual Google innovation…
            Next!

          • Zoidbort

            You are still here trolling this now old article?
            You are consistent in your trolling, I will give you that.
            Well done!

          • Scr-U-gle

            Another great innovation listed by another bedroom expert.

            Well done, you just proved my point like the other know nothing winkle bags, you have no actual response to real facts.

            How is your iphoney anyway? Or the doorstop 18 months after launch as I like to call them.

          • Zoidbort

            OK, I called you a troll and you say I listed another innovation?
            Proved your point about what, exactly?
            That you are some lonely drunk troll who spits out mopic brand loyalty?
            Mission accomplished I think.
            You have made no point nor posted a query to which I am to answer.
            Hilarious how sensitive you are about cellphones…pretty sad I might add. It is a phone…whatever, really lol.
            Lay off the drugs and the sauce, dude.

          • Scr-U-gle

            Another innovation by Scr-U-le! Boy, they are coming thick and fast.

            Thats zero so far for zero, what an embarrassing little moRoid you are.

          • Zoidbort

            Still going? Wow haha…take up masturbation or something. It is at least more constructive than being a troll.

          • Scr-U-gle

            Still nothing, what a moRoid you are proving to be.

        • Scr-U-gle

          I suggest you Bing ‘Google Sooner phone’ and ‘android G1’, then come back and start talking about the failed Atrix.

          Not so smart now, eh poor boy.

      • LOLd

        Lol launcher redraws? Which version of Android you’re running? Jellybean?

        And the first phone with a fingerprint reader is Motorola Atrix. Surprise surprise, iSheep.

        • Awayze

          Lollipop on my Z3 and Marshmallow on my Nexus 7, multiple launcher redraws on N7, once in a blue moon on Z3. I’m not a iSheep, I buy what I want, not what other people tell me to.

          Atrix must have been a flop as I’ve never ever seen one in the UK. Either way, it took for Apple to correctly implement the technology before every other company copied Apple instantly. I don’t see anyone copying Atrix when it was released.

          • arcadianblue

            Listen man, I think you like Apple way too much so no matter what evidence you’re presented you’re going to say Apple or die. So literally anything you have to say is pretty much unimportant.

          • Scr-U-gle

            Yawn, another drone with the same nonsense as all the other drones.

            You are the sheep, following the biggest (cheapest knock offs) crowd.

            Enjoy your second rate factory iphoney, that’s all you’re worth.

          • Zoidbort

            So angry….over a fucking phone. A PHONE!

      • SkittleS

        “my iPad 2 is faster than my Nexus 7 2013” ahaha oh iSheep, you never learn. Unless you recently bought that iPad 2 and have kept it completely stock without downloading anything and have loaded you Nexus 7 2013 with malware, then you are completely wrong. No it is not faster. My Dad’s iPad 3 is much slower than my Nexus 7 2013, nevermind an iPad 2 I mean come on stop fanboying and making up stuff, you just sound like a fool.

        • Awayze

          No, my N7 is stock latest as is my iPad 2. Just from the touch detection to the app opening and pushing home, the iPad responds faster. Nor does it get random touch delays/input lag like my Nexus 7. There’s a reason why Nexus 9 and Android tablets are flops. Even the Play store stutters when scrolling through, the App Store doesn’t.

          • SkittleS

            Maybe somethings wrong with your unit because this is certainly not the case for me? Either you’ve done something to mess it up, got a defective unit or are just straight making this up lol. And what are you talking about all those reasons are why Android tablets are flops? It’s not because of touch issues across every single Android tablet ever like you seem to be stating. Otherwise wouldn’t every Android phone have these issues also as they are just smaller Android tablets pretty much? There are reasons Android tablets don’t do to well but what you said isn’t why so stop making things up and check your facts before you blabber on more bs for other less knowledgeable people to stubble upon and believe.

          • Awayze

            My Nexus 7 has touch issues when on certain places, its a well known issue, you only need to see forums on XDA etc, people opening it up to solve the issue. Android clearly has launcher redraws still, even in Google’s own Nexus 6 videos when demonstrating features, the icons occasionally reload when going to home. I remember as one Google N6 video was posted on this site showing new MM features. I have never ever had a launcher redraw on any iOS product. It’s not so much a touch issue but there’s a delay, milliseconds range, from touch to action. I notice the tiny issues. From touch to action, Apple is quicker, even it its milliseconds.

        • RarestName

          Not that I agree with all of his points, but an iPad 3 is noticeably slower than an iPad 2. He’s not making things up.

          • SkittleS

            How is it slower? It’s mroe recent so I don’t understand how?

          • RarestName

            Apple isn’t perfect, they make mistakes all the time. The GPU couldn’t keep up with the increased screen resolution, and they added a noticeably bigger battery that took forever to charge. That’s why they released the fourth generation iPad less than a year later and discontinued the iPad 3.

      • subm

        android is actually more stable said by researchers
        stereotype

        • Scr-U-gle

          Researchers? Name them!?!
          What a drone you are, same robotic assumption without a single fact behind them.

          • subm

            just type ‘android ios stable’ in your address bar
            dont you know you can search things so easily
            sheep

          • Scr-U-gle

            So you can’t name one! What a moRoid you are proving yourself to be.

            Anything else to not have any evidence for drone?

            Next you’ll be telling us how having no security or updates is better!?!

          • subm

            so can u name 1 researcher that can prove ios is much more stable
            pls stop bs you lil sheep

          • Scr-U-gle

            The burden of proof is on you to prove different, you are the one making wild claims.

            You are just another drone with nothing to say, as usual ‘no you are’ as back up.

            I suggest you get out of your walled garden and come up with a fact rather than your fictions.??

          • subm

            I shared the same thoughts as you at the first moment
            but it changed since those researches came out

          • Scr-U-gle

            Those made up researchers you can’t prove exist.

            I can’t prove the flying teapot orbits the Earth, can you prove it is not there?

            Great response, another crackpot with bullshit and diversion as ‘proof’.

            Next moRoid please.

          • Scr-U-gle

            You’re still avoiding providing any proof, nothing changes.

            You can keep chasing your tale for as long as you want, but the fact remains, you have no proof, just another moRoid talking nonsense.

            I’ll ask you a question where you have expertise:
            If I get the meal deal, can I exchange my drink for a milkshake?

          • Scr-U-gle

            Still nothing as usual, keep talking in circles, it must be nice chasing your own tail like a dog.

            Do you even have a basic education? You propose a ridiculous position without any evidence, I question it, and you expect me to prove you wrong!!! what are you 5 years old? You need to prove your fact free nonsense, not me.

            What a moRoid.

          • subm

            Fine, live in your world as you like
            Have a nice day feeding on grass

          • Scr-U-gle

            Try and peak over your wall some time.

            Sheep, people who follow the crowd.

            You haven’t unplugged from the matrix, you use an iphoney.

          • subm

            No, I don’t use iphone
            I use Sony

      • saksham

        fun fact : android os was thought of before ios

        • GoatsLegsUK

          Android was founded by an Apple engineer – Andy Rubin.

          • xyxy

            You mean EX apple engineer

          • Scr-U-gle

            Who admits he had to copy iOS because android was so “90’s” in comparison.

            I suggest you Bing the ‘Sooner phone’ and the ‘android G1’. Where’s your physical keyboard and UX now?

          • aaloo

            you got owned :)

        • Dante

          in fact the concept was made in 2003 and work on it began in 2005

        • Awayze

          It may have been thought of before iOS but by name only. Look at the HTC Dream or Nexus One and original iPhone. Android cupcake was disgusting compared to iPhone. Android was originally supposed to compete with BB. I haven’t bought an Apple product since 2012.

      • Jrod

        Android was before iOS, my iPad 2 was so laggy i had to chuck it; i never returned. Motorola were the first to include fingerprint scanners, HP laptops and ‘Pixelbooks’ (derp) have nothing in common with MacBooks other than a few following a few design ques. So… In other words, you think you know things but you clearly don’t. Classic Apple fanboy.

        • Jrod

          By the way, after 2 minutes of searching your profile, you apparently own the following: iPad 2, Nexus 7, iPhone 5, Desire HD, Galaxy S, 2 HTC M8’s, Z3 Compact and a Z3. I doubted it at first but once i noticed almost literally every single one of your comments were complaining about how terrible Android is and good good Apple is, i knew for a fact you were just another iSheep.

        • Scr-U-gle

          Android launched 12 months after the first iPhone, which had been in development for seven years.

          Motorola included fingerprint scanners that didn’t work, just like the Similarsung one that didn’t work (as stated by this very website!).

          Classic drone, repeating flawed assumption and nonsense.

          Next you’ll be telling us how 64-bit is a ‘marketing ploy’ that needs over 4gb of ram!

      • Thomas Summers

        Fingerprint scanner was not on the iPhone first. Motorola Atrix released on March 6, 2011. Why are you saying people hate Apple products because they can’t afford their products? Apple products do not cost more than others, in fact my Note 5 costs more than the iPhone… while capable of performing more functions and it’s stable, performs everyday.

        Funny that you mention the Google pixelbook which costs roughly the same as a macbook. As you mention releasing products that are half-baked, did we forget about Apple maps? To this day Apple maps is inferior to Google maps as I use both products daily. Don’t get me started on iOS keyboard, it doesn’t come close to the variety of keyboards available on Android.

        My devices that I use everyday are Samsung Galaxy Note 5, Apple Iphone 6, Apple iPad Air. Guess which ones are work related…

        Remember this, premium products call for premium prices.

      • Bob

        Yeah iOS is optimized software and Apple has great hardware. That was never an issue with the Apple.

        It’s more the point that a company what has shit loads of money does it. What Apple gets by selling products far beyond their actual value.

        Still needs to take more money. The only issue with Apple is the money, It’s too expensive, for what you get. It’s simply not worth it. At least for geeks.

        • Scr-U-gle

          There is a difference between a geek and working helpdesk.

          My five year old phone is still getting free updates from source and is still supported. Try and do an over the air update on any drone phone that is over 18 months old, oh well never mind.
          Next!

          • Bob

            Yeah there is a big difference. :)

            And there are some Android phones that get updates after 18 months, running Android. (something geeks know). e.g. The Nexus 5 it was released in October 2013, and still is up to date.
            Or the Xiaomi Mi 2 what was released in Nov. 2012, that one is stuill up to date and gets updates, just as example

            But you are right, the majority and the most used Android devices do not get constant updates.

      • You should try an iPad Mini with iOS 9, is slow as fuck. Even the Nexus 7 (2013) with Marshmallow is faster than a Mini Retina.

        • Scr-U-gle

          Every the latest fastest drone phones have stutter compared to my old iphone 4s.

          Keep the dreams, that’s all you have.

          • CJ

            Lol. iPhone 4s is slow as fuck. Unusable now I would say.
            iPhone 5 on the other hand still stacks up

      • HotelQuebec

        You are smoking crack. My iPad 2 lags bad and Safari constantly reloads.

      • Josh Gilman

        What is more disturbing than your shallow, mentally stunted comment is that it has garnered 7 ‘likes’.

        There are pros and cons to both OS’…but to suggest that other competing OS’ such as Android would not be present in 2016 if it weren’t for iOS is ludicrous. Also, I make a 6 figure income and would never drive a BMW or own an Apple product unless “I” wanted to, not because of what some second-rate poseur THINKS has social cachet and I’m sure there are many, many others who feel the same.

        For Apple to brick your over-priced Apple product for having it repaired by a 3rd party rather than an Apple store, is insane.

        Are you defending this practice or just attacking equally stunted Android lovers’ posts?

        • Awayze

          It’s not that it wouldnt be present but it wouldnt be in the form it is today. It would be like BB OS who were the dominant “smart” company. You only have to compare iPhone and HTC Dream to see iPhone was by far better and Android felt like a suddenly redesigned OS to mimic iOS and BB and released asap to get recognition. Had they not released what they had, they could have easily struggled to gain market share like Windows phone is struggling to.

      • s2weden2000

        without the aijphoney we would be using something else..just like we are right now “just say n0, people” …

      • Scr-U-gle

        And the drones go silent, then try and change the subject.

        Google Sooner phone for the win!

      • KRB

        The launcher redraw I’ll give you, that’s annoying. But I was thinking more or less about this topic just today. I swear by my Moto G, First Generation, using Android 4.4.4. My brother swears by his IPhone, I’m assuming it’s the latest or near the latest. Yet accept for the occasional launcher redraw delay, my Moto G is nearly just as fast as his IPhone that it’s not something the untrained eye would even notice. Folks go on and on about which device is faster, but we’re often talking about a delay so small that many folks don’t notice or care. I’ve had to use my Moto G for emergencies are work, I’ve never gone “come on, come on, come on already!!!”

        • Awayze

          Launcher redraws occur frequently on Nexus devices. I’ve had maybe 2 on my Xperia Z3 in the year I’ve had it. It’s an issue that should have been solved by Google but it hasn’t.

  • Милен Стефанов

    Nice “feature”…

  • Samuel G Alterio

    Its total bullshit.
    If this was about user security it would check the fingerprint scanner every time it booted, not when there was an update. Face the facts, its all about greed and people being dumb enough to buy into the “we’re screwing you for your own good” mentality.

  • Joe Aywas

    This article is relevant to my Android phones hardware, software, and accessories how???

  • The_Firm

    Make sure 3rd party repair shops use OEM parts and not cheap Chinese knockoff parts. Yeah there is a reason 3rd party is cheaper, most use cheap parts that do not have the quality control of OEM. I do agree that Apple should not brick the phones but simply only disable the Touch ID features.

    • James Childress

      3rd party is cheaper mostly because they don’t have the markup of parts sold through Apple.

    • Slaughter

      3rd party parts are cheaper cuz there’s no apple logo on their back. The iphone is already full of chinese parts, assembled in China.

  • abazigal

    Umm….no. Still going to continue using an iPhone. ?

  • apolloa

    According to Ifixit it’s not just the touch ID sensor either, one of their repairers replaced a broken screen with a non Apple part and had the same lock out error code, they use the screen of another iPhone and it then worked, so basically Apple are forcing you to use their genuine parts ONLY for repair. They must need the money I guess?? The usual Apple brigade are hailing this all as a wonderful amazing security system that they love Apple for. Oh dear.

  • balcobomber25

    Cue the tears of Apple fanboys in 3…2…1….

  • Awayze

    Genuine Apple parts aren’t hard to get hold of, it sucks if it breaks out of warranty but within warranty they’ll repair it within a couple of hours at any Apple store. All my friends who have iPhone 6S, nothing has ever gone wrong. Only my iPhone 5 battery had become faulty in 2013.

    • James Childress

      You missed the part were Apple stores are not everywhere. That means that most of the country is no where near one making repair a hassle. Apple has majorly violated consumer law here.

      • Awayze

        If it’s the the home button, then it’s a security reason, along with money making but that’s every business. If it’s under warranty, then who cares.

    • Xsquid

      Any apple store? There are no apple stores in my country, not everyone lives in the us genius.

  • Javid Nazim Mammadov

    Why block the whole phone? They could just disable the fingerprint scanner..

    • JJameson

      They used to with the 5s. Now they brick it.

  • Peter

    Let’s just ignore the fact that this is indeed a security feature that prevents dodgy components from accessing your fingerprint data which could be used to use your credit card for example, and just flame Apple and glorify Android…

    Honestly, I’m sick of you guys. Your articles are sometimes so mindlessly fanboyish its sickening.

    • Slaughter

      I’ve missed the point… How a replacement screen can stole you money?

  • Trysta

    This would also be a potentially huge issue for the used phone market. Imagine buying a used iPhone off Craigslist, swappa etc. It works great for months so of course you don’t file a claim for a return. And then you update and poof! Brick!

    The bigger issue is that Apple wasn’t transparent about what would happen with a 3rd party repair (I know they don’t guarantee anything with an unauthorized repair but a reproducible bricking of a phone is still something that should be common knowledge) AND they wait to do the security check until an OS update. Meaning the time of offending 3rd party repair (or just breaking your phone in some cases) and the error 53 can be really far apart in time. That is ridiculous.

  • JJameson

    This story super old news; I’m surprised it has taken this long to spread over the internet. It is also somewhat innaccurate. 1. This issue has been around since the iPhone 6 and ios8. 2. The fingerprint scanner is uniquely coded to the original motherboard. Even authorized apple repair shops with apple certified technicians still cannot get around this. This is specifically in place so that you have to go to apple and no one else.

    • Anon057

      Or perhaps specifically inlace to protect u… so that no one gets a hold of ur fingerprints perhaps…?

      • JJameson

        Do you not grasp the concepts of authorized rapair centers and/or the fact that the phone is only bricked after an update(which could take months)? Also, fingerprints are stored in Apple’s servers and are motherboard/Serial Number based, not on the sensor itself. As soon as the sensor is removed from the phone, it’s just a button. If you change the sensor, you have to reset your fingerprint lock. Not only that, this will happen even with oem LCD replacements even when using the same fingerprint sensor. There is nothing protective about this. If this was about protection, all they have to do is set the device to wipe automatically upon an internet connection or force the device into restore mode as is already done and instead of bricking the device, actually let you restore it. I can appreciate your way of thinking but it is misguided due to a lack of information(In this case, it’s not your fault, though). I am all for actual increases in personal security as well as improvements in protection of personal information. This specific issue does neither of those.

      • Zoidbort

        Yes…let the almighty corporate powerhouse known as Apple house and own your fingerprints instead. They are totally trustworthy and honest!
        Tax evasion, slave labour, and killing your devices so you buy new ones is compassionate and utterly trustworthy for sure.

        • Anon057

          > Tax evasion, slave labour
          Almost every major company does this

          > killing your devices
          Apple devices get updates longer than any android phone I know of, I updated to latest version of iOS on my 4 year old iPhone 5 a week ago when it released for the newest iOS devices too. Runs fast even on 1Gb or less RAM cause software is optimised for the hardware.

  • ddd

    Blah! Blah! Blah! All bunch of losers are talking about piece of garbage iphone. I don’t care about shit at all because Apple doesn’t make shit like display and camera, processor and battery. Apple copy design from htc phone design and ios 8 and 9 copy from android os features. Apple doesn’t have INNOVATION AT ALL. What else apple can do? NOTHING
    Does apple fans know about this? HELL NO
    When you had piece of garbage apple products issue, throw to apple store and destroy the products, and tell apple workers YOU SUCK. Go to apple hq and throw to assholes like tim cook and steve wozniak, rest of workers. Tell them SUCK IT ASSHOLES.
    In technology world, people don’t know shit about technology because company like samsung and google change new features and design, everything. Apple copy everything other companies ideas and same ui over and over. Apple is no INNOVATION company. I KNOW BETTER THAN ANYBODY ELSE.

    LOSER(APPLE) LOVE TO COPY OTHER COMPANIES IDEAS LIKE DESIGN AND OS AND APPLE DOESN’T MAKE SHIT EVERYTHING. APPLE DOESN’T HAVE FUCKING INNOVATION AT ALL.

    GO FUCK YOURSELF APPLE
    SUCK IT

    • And also All iSheeps are ready to pay 25-30 dollars for a apple cable, which is the most cheapest electronic to make, apple virtually robbs the customers and all iSheeps call it class.

  • Anon057

    Before any Apple sheep comments ill start off by saying I’m upgrading my iPhone 5 to an S7 in March, so I can try out customising my phone and i want the edge screen and that Apple by no means offers a bad experience.

    Had this error 53 not occurred there would have been some post on the web saying that by AppleID etc can be cracked by doing this…

    I have owned an iPhone 5 from launch and 1 problem i had was that battery was draining too fast cause It was 3 years old, I went to an apple store and got a FREE battery replacement even tho i had no warranty or Apple care. I love that is still get full updates and the latest iOS has made my phone almost as fast as when it first brought it. This is a phone released in 2012! Pretty sure the S5 has not got Marshmallow yet and that phone came out in 2014! 2 years after the iPhone 5 and u cant update it…
    Same thing with my Mac charger, cable was slightly frayed got a free replacement, laptop not under warranty.

    Apple does so many things well, but people love to hate for very little reason.

    Lots more things like this are unparalleled in the Android world, yes devices are made much cheaper but they also don’t get the support then etc.

    Google just overtook Apple in profitability it makes money by selling its services devices etc. just like Apple, no company is that much better than the other.

    Also
    “The closest we’ve gotten to an explanation is a jargon-stuffed statement from a spokesperson”
    AA if that explanation is ‘jargon-stuffed’ for your writers and staff it is quite shameful to be calling this a tech news site…

  • Apple is just a mother fucker company which follows North Korea, and all iSheeps pay for all that apple shit that they call High Class. They are same as a pet bird, who lives in Gold cage but never knew the value of freedom. I giveup using their shit when i used their so called invention iPad

  • Avinash Kumar

    One more reason NOT to buy apple. Tim wants to suck every last drop of blood from their consumers.
    BB is a toast. Windows phone, as we know it, is Dead!
    Consumers should have a 3rd option apart from Apple and Android.

  • Avinash Kumar

    Tim will call it a new feature- “IFuck” :D

  • HotelQuebec

    Truth. Every iOS update on previous iPhones makes it laggier and more broken to force you to buy a new iPhone. iOS 9.2.1 runs like poop.

    • Scr-U-gle

      Wrong again drone, all lag is caused by third-party Devs not doing their jobs and providing a timely update to go with the iOS updates they have access to months in advance.

      You helpdeskers really show how little you know, an MS cert is not a real qualification, that’s why you are the bottom feeders.

      • Valentin Vasile

        then would you explain why this kind of shit doesn’t happen with android or lumia phones?

      • Valentin Vasile

        and btw,many of the apps i have on my android phone are old apps which aren’t updated anymore

      • Zoidbort

        Keep defending your tech choice.
        Tasty kool-aid, eh!

  • moovacha

    What the heck is up with this title. Straight out of r/titlegore

    • Bob

      It got your attention :P

  • Josh Gilman

    This is absolutely a lack of ethics by Apple.

  • Dinara

    But I wouldn’t even trust any local shops to repair my android phone to be honest. that’s why I have a protective case with a loop on mine so I never drop it. And if it still breaks i’ll just sell it for cheap and suck it up and buy a new one if I have too.

  • Ryan

    This doesn’t surprise me at all. It’s just one more way for Apple to ascertain ownership of not only their products, but the consumers themselves. I understand a company encouraging a consumer to get their product repaired by an authorized shop; however, to render that product completely unusable based solely on principle is sickening. Apple should be ashamed but that’s obviously not an emotion they’re capable of as there’s no money in it. I can’t think of another scenario or corporation that works in this way.

  • aaloo

    so many haters down there. just defending their purchase over others. man, get on with what you have and stop hating on others. its a free world. people buy one device over other for various reasons. and they are mostly happy with their purchase. if not, then next time they’ll buy something else. none of you nerds are going to convince them otherwise. go outside and enjoy the snow instead of typing hate.

    P.S. this site is amazing ever since i put up ad blockers on my macbook and iPhone and iPad :)

    • Zoidbort

      So why do you surf an Android site if you use Apple?

  • Zoidbort

    This has lawsuit written all over it.
    Talk about a totalitarian mindset…sickening.

  • Dante

    they repaired my old 5s button for less than 20 bucks lol good times….

  • KRB

    Okay, I don’t have an IPhone nor do much of anything with Apple, I’m fairly heavily invested in the Android ecosystem. I’ve got a very old IPod Touch running IOS6, so I’m not concerned about it being asked to update. But surly this is a money grab and an attempt to exercise control with an iron fist. Surly Apple engineers had to know that folks aren’t going to want to spend gobs of money and send their phone off to get it repaired when a smaller shop could do it in less time, heck they might be able to do it while you wait. Just dictatorial greed if you ask me…

  • KRB

    You know, years ago Apple was supposed to be this new age, hippy almost, free thinking way of doing things. They accused Microsoft, okay so I just saw Apples “1984” commercial again as they were running it as part of the top ten commercials ever before Superbowl 50. But I remember that they’d often accuse IBM and/or Microsoft of being these big overbearing and unyielding companies in which you could only do what either company wanted you to with their products much like drones. Yet it seems, every time I hear of Apple stepping in it I can’t help but think of Apple as having become something that they used to speak out against. They are the new overbearing and unyielding company attempting to tell their users what they can and cannot do with and to their IPhones…

  • Reed

    The fact that people are actually attempting to defend Apple in this truly has me despairing for the future of consumer tech. We’ve reached a critical mass of stupidity.

  • wric01

    Like luxury cars, you pay for it in the long run with cut throat dealer fees.

  • After sometime, if apple starts making case , Apple will put a digital signature reader on the back pannel so if anyone buys a case that is not made by apple then their iPhone will show “iSheep Error 99”