Motorola confirms Marshmallow plans, no love for US carriers’ Moto X (2014)

by: Andrew GrushOctober 2, 2015


After Google announced Marshmallow and the new Nexus family, HTC was the first 3rd party OEM to chime in on its plans for Android 6.0. Now it is Motorola’s turn. In an official blog post, Motorola detailed some of the best features found in Marshmallow and also gave a list of the devices confirmed to be getting the update.

Motorola is known for being pretty good when it comes to software updates, and so the devices omitted from the update list come as at least a little of a surprise. Most notably, the US carrier versions of the Moto X (2014) are being left out of the fun, as is the Motorola Moto E (both the original and the 2015 version). The original Moto X and Moto G are also being left out, though that’s a little less surprising given their age.

editor-choiceSee also: Motorola Moto X Pure Edition (Moto X Style) review114

Now it is important to note that Motorola says “right now we have plans to upgrade the following Motorola devices. Things may change, so please refer to our software upgrade page for the latest, and specifics by country.” That means that they could still be negotiating with carriers and don’t want to get our hopes up, or it could mean they are really leaving US Moto X (2014) devices in the dark.

Here’s the full list of devices that are confirmed to be getting the Marshmallow update:

  • 2015 Moto X Pure Edition (3rd gen)
  • 2015 Moto X Style (3rd gen)
  • 2015 Moto X Play
  • 2015 Moto G (3rd gen)
  • 2014 Moto X Pure Edition in the US (2nd gen)
  • 2014 Moto X in Latin America, Europe and Asia (2nd gen)
  • 2014 Moto G and Moto G with 4G LTE (2nd gen)
  • DROID Turbo
  • 2014 Moto MAXX
  • 2014 Moto Turbo
  • Nexus 6

In addition to announcing its Marshmallow plans, the blog post also revealed that Motorola is retiring Moto Assist and will no longer be offering Migrate and Moto Connect as a preload on new devices.

What do you think of Motorola’s Marshmallow plans? Let us know your thoughts in the comments.

  • Harshan

    If they retiring moto assist and other motorola features I will retire from using motorola devises in future…. Also i was wondering if they have mentioned any date plan for the upgrades?

    • Roberto Gargiulo

      They said “preloaded”, which means that they will still be available on the Play Store.

      • dubs

        They are retiring Assist. Migrate and Connect won’t be preloaded but likely still available on Play Store. No more Assist though.

  • bozzg86

    One of the reasons I bought my Moto E(2015) was because of the updates Motorola promised. They promised updates for 2 years right? I am a little surprised at least that this phone won’t be getting the Marshmallow update… (I am also still waiting for the 5.1 update by the way)

    • Arol Wright

      “right now we have plans to upgrade the following Motorola devices. Things may change, so please refer to our software upgrade page for the latest, and specifics by country.”

      This is the initial schedule (early 2016), things may change. I don’t think they’re leaving out a 6 month old phone, especially because it has the same specs as a Moto G, and they’re updating two of them.

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        • bozzg86

          Wow.. And to think people still buying this crap and click on your link.. Is there a moderator who can delete the comment above?

      • Arol Wright

        I just checked their software upgrade page. 1st generation (2013 Moto X, 2013 Moto G, 2014 Moto E) will remain on 5.1 Lollipop. 2014 Moto G, 2015 Moto G, Moto X Play and 2015 Moto X Pure will receive Marshmallow, while the 2015 Moto E, 2014 Moto X and 2014 Moto X Pure have no information on updates.

        Probably they are planning an upgrade for these phones, but it’s not a priority currently. Although it’s a rather interesting decision to leave out their previous Moto X.

      • B4kken

        From a marketing perspective it’s kind of strange not to be clear enough regarding that though. Just saying that they “might change” is bound to stir up some shit.. Of course, bad publicity is better than no publicity right?
        They probably will update them, eventually, but I’d be pissed if I owned one of the affected devices and received these news.

    • Wolf0491

      In my experience the Sony Xperia Z series has been having a great track record on updates. The regular Z which is over 2 years old. Not sure exactly how old but they gave it 5.1. They may not be first out the door with the update but at least it still got long support. Makes me wants to buy again.

    • Android Developer
      • bozzg86

        Guess I can’t return my phone based on the fact Motorola broke their promise lol

    • Aravind Dasika

      I am not sure in which country you are.. In India Moto E did get the 5.1.1 update along with the fix for stage fright. One of my friend took the phone last week and he got the update as soon he turned on the phone for the first time…. So for 5.1 update may be you just have to wait to see if there is any reason for hold up in your specific country….. At this point there is also a very good chance that they will skip the 5.1.1 upgrade and directly push 6.0

      • bozzg86

        I am from the Netherlands but bought my phone in Germany. Shouldn’t be an issue I think. But still no update whatsoever. Not for stagefreight, not for 5.1. I hope you are right andere they will skip to Android M, if they will do it for this phone..

        • Aravind Dasika

          I don’t see why they would update in one country and skip in one so you should be getting the update

          • LouisPR

            I dont know your current situation but it could be a carrier thing. My friend uses boost mobile and received 5.1 last week (he has a moto e 2015 too)

    • Jarrod

      Unfortunately this is probably one of the drawbacks of purchasing an entry level device. In order to keep the price down they need to make sacrifices and it appears software development is almost always the easiest way. I guess one of the good things about android is that If Motorola don’t change there mind down the track there is always the option to take matters into your own hands and flash a custom rom like CM.

      • bozzg86

        Yes, I have thought about flashing a custom ROM but this will void my warranty, don’t want to risk that. And I always found these roms kinda unstable.

        Not getting Android M is not only the problem for low end services according to the article. But other than that, shouldn’t Motorola just keep their promises? Now it seems they have lied just to have customers buy their phones (low end as well as mid range and high end). In my opinion, a company (any company) should get at least a penalty for that

        • Jarrod

          Unfortunately for the Moto E, there was a tiny little asterisk included with that promise, it stated that “*The device will receive at least one software upgrade to the current Android™ 5.0, Lollipop operating system.” Technically it has been updated to 5.1 which is the one upgrade, hopefully your 5.1 update will come through soon and hopefully there will be enough of a backlash for them to change their tune and upgrade it to 6.0. Companies get away with, and will continue to get away with this kind of behaviour purely because they include an *.

          • bozzg86

            I guess I missed the asterisk then.. That would be my fault, should have paid more attention. However (to keep complaining lol) it is still weird the Moto X for example also won’t receive the update. Not my concern, I know, but speaking on behalf of the Moto X owners..

            I do hope I will get the 5.1 update soon, that would make me happy for now. I can switch phones October next year so this will do until than..

    • bozzg86

      Well, at least I got the Stagefright patch just now lol

  • Arol Wright

    So, nothing for the 1st gen Moto G.

    I mean, I’m getting the 3rd gen Moto G soon, but my uncle has the 1st gen and he hates Lollipop because of the RAM bloat ._.

    • josuearisty

      1 gen moto g is about been 2 years old very soon. So you should assume that moto g wont get 6.0

      • Arol Wright

        It has the same exact hardware as the 2nd gen (Snapdragon 400, Adreno 305, 720p screen, 1 GB RAM). I mean, sure, it’s a 2013 phone and we are already entering 2016 in a couple of months, but if they are taking Android 6.0 to the 2nd gen, you might as well give some love to the 1st gen too, don’t you think?

        Google took the Nexus 4 (a 2012 phone) from 4.2 Jelly Bean and took it all the way to 5.1 Lollipop this year, and both Nexus phones and Moto phones have stock Android. I don’t see why Motorola can’t release at least 1 more update.

        • josuearisty

          Les dan mas prioridad al tiempo que tenga que al hardware, cuantos no han sufrido esta desdicha con menos tiempo?

          • Arol Wright

            Solo digo, si Google lo hizo con un teléfono de hace tres años entonces no veo razón para que Motorola no le de al menos una última actualización.

            La preocupación no es mía, pues estoy ahorrando para comprarme uno de tercera generación en Diciembre (ahorita no tengo teléfono). Pero mi tío, como dije arriba, tiene serios problemas de manejo de RAM con la 5.1, y eso que supuestamente tiene el fix de la RAM.

          • Rohan

            Moto G1 will get Android 5.1(or already has?)
            That should fix memory bugs, it’s too old so it’s obvious that it won’t get A6 same with the original X.
            Highly disappointing for E2 though

          • daizyujin

            I wouldn’t call it “obvious” considering it has the same innards as the Gen 2 Moto G. They are practically the same exact phone. Besides, only on Android can a manufacturer get away with dumping a phone that is not even two years old. This is the problem with technology companies in general. Two years is NOT old or out of date by most standards. There is no reason at all the phone can’t run it.

          • Rohan

            Only on Android? Well the iPhone costs about 7-8x more than a Moto G, that’s why supported for more than 2yrs

        • daizyujin

          I agree. It seems like a conscious effort to not support it rather than an inability to. If they are updating the Gen 2 then it makes the choice to not support Gen 1 nothing but a move towards planned obsolescence. Besides two years is not exactly a long time or an old phone. Microsoft and Apple update phones much longer than that. I really get the feeling Moto G Gen 1 would have gotten an update had Motorola still been with Google.

          • Arol Wright

            Google updates their +3 y/o Nexus phones, so if Google owned Motorola then the 1st gen would surely get Marshmallow, maybe even Android N.

            Both Apple and Google usually update their phones until obsolescence, I don’t know why other phone makers can’t do this.

  • Rob Watkins

    I think this is a bad move Moto’s part. It seems like they don’t want to deal with carrier bs when formulating software updates anymore. This will alienate a fair amount of users, I think.

  • Chris Menon

    will assist, migrate and connect still be on the moto x style?

    • o0Exia0o

      Not after Marshmallow.

  • Scott Lowe

    I’m assuming that the Moto apps will be available on the play store. Migrate was a hugely helpful app for me.

  • Daggett Beaver

    I can’t wait to hear Moto X Pure/Style owners wax rhapsodic about how great the new fingerprint sensor support in Android 6 is.

    • Quint’s Sharking & Seashells


      • Daggett Beaver

        What? Do you own the Moto X Pure? Aren’t you excited about getting Marshmallow and the new fingerprint support? :D

  • Josh

    I doubt they’ll leave the carrier specific moto X in the dark cause isn’t the DROID turbo a Verizon exclusive phone?

  • Renascienza

    I fail to understand why north-american citizens still get these carriers plans. Exchange a discount by an obligation of a contract may be economical at first, but not at long term.

    On my country contract obligation including with cancellation penalties and device blocking are not allowed anymore. The customer can always cancel the contract, legally. And even so, we keep choosing devices with no bounds with carriers, despite the initial higher price tag. No carrier spam, no carrier applications, no carrier system update delays.

  • That’s hilarious. At least S4 users got Lollipop. Yeah, probably not buying a Moto phone anytime soon.

  • Aravind Dasika

    Moto assist is a super useful addition to moto phones I hope moto will change their mind in discontinuing the app. As a Moto G user I use the all the time I love the way it does automate the setting without me having to touch the phone.

    • Jme1022

      They’re not discontinuing said app…they’re discontinuing it as a preload…less bloatware! Download it from play store if its a musthave…

  • Jehan Kateli

    I’m glad they’re retiring moto assist. It was like they were trying to compete with Google Now but failed miserably.

  • Don

    With all the great changes Motorola had made when it was under Googles control we changed to all Motorola phones in our house. I guess that’s going to end now that Motorola is under Lenovo’s control. :-(

    • Anothermuse

      I don’t think it’s about Lenovo that much. Moto’s leadership has been the primary driver of really bad decisions. This may be a result of Lenova cutting budgets, but it seems like there is no commitment to creating the brand, and I think that lack of leadership comes from Chicago, not China

  • This comes as no shock after Google sold Motorola to Lenovo.

    • daizyujin

      Yes they seem to be going down hill ever since. The 5.0 update for my 1st Gen Moto G took almost 6 months. It is the danged unlocked version.

  • Electrify85

    Q: Since the unlocked version of the Moto X 2014 is to be updated, would it be possible for someone to capture the update and allow users of the carrier version to sideload it without rooting? Sort of like sideloading Android updates to a Nexus phone.

    • Goldswimmer

      Most likely well just see AOSP ROMs based on 6.0 that can be flashed to the phones.

  • daizyujin

    I actually find the dropping of support for the 1st Gen Moto G to be odd considering IT IS THE EXACT SAME PHONE more or less as the 2nd Gen Moto G. It isn’t even two years old. What gives?

  • Shubham Choudhari

    Any possibility Motorola would release Android M for Moto X 2013?

  • krupal shah

    Ok. So, I would never ever recommend anyone to buy motorola.

  • Gwena

    Just received a new moto x pure and discovered that there is no migration as it had already been upgraded (and I use the “up” term lightly) and the moto assist is also being discontinued. The Do not Disturb is not nearly as handy as it was in my old At&T moto X. So far not happy with the $300 purchase.