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Xperia Z5 Compact touch screen fix landing next week

Sony's Xperia Z5 Compact is the best compact flagships but some users have a touchscreen issue. If this is you, Sony has an update on the way to fix this.

Published onOctober 22, 2015

sony xperia z5 compact first look aa (10 of 12)

The Sony Xperia Z5 Compact is one of the best compact flagships on the market and definitely impressive, given it beats other devices in the same screen range but a software issue has impacted the reliability of the touch screen for some users of the white variant.

[related_videos align=”left” type=”custom” videos=”650057,648868,640044,639841″]Sony has now confirmed that an issue does exist and impacts a “limited number of customers” who use the white version of the handset and for these users, the company is planning to roll out an update next week to fix this issue. The issue meant some users have struggled to register touches or seen multiple commands on a single press but the update is expected to fix these issues.

Although there were some suggestions that this was a hardware issue related to the first batch of the Z5 Compact but according to Sony, it’s a software issue and the company will launch the fix beginning week 44 (starting Monday 26th October 2015). Sony’s full statement reads:

Sony Mobile is committed to providing the highest standards of product quality and customer service for all of our products. We are aware of reports of a limited number of customers experiencing touch input issues on their white Xperia Z5 Compact devices. By gathering information and analysing returned devices we have found the root cause and will release a new software to improve the user experience on your white Xperia Z5 Compact. Other colour versions of the Xperia Z5 Compact are not affected by this issue.
The software update will be available on our support software PC Companion and Bridge for Mac from beginning of week 44. The software is rolling out through retail partners with exact timings varying by region and/or operator.

Have you experienced any touch screen issues with your White Xperia Z5 Compact or any of Sony’s other flagship handsets for that matter? Let us know your views in the comments below guys!