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What is Xbox error code 0x82d60002?

Error code 0x82d60002 blocks certain Xbox accessories from use with the console. Here's why.
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Published onMay 15, 2024

xbox series x review controller on top
Oliver Cragg / Android Authority

Microsoft’s Xbox game consoles are known for being feature-rich, offering an excellent user experience, and providing great flexibility. But like all tech products, the game console is far from perfect. Xbox users may encounter error codes from time to time, which come about for various reasons.

One common error code users have experienced recently is 0x82d60002. In this brief guide, I’ll explain what the code means, why it occurs, and how it can be fixed.

What is Xbox error code 0x82d60002?

Xbox error code 0x82d60002 indicates that one of the accessories a user is attempting to connect to their Xbox console — whether it be an Xbox controller, headset, or otherwise — was not manufactured by Microsoft or a licensed Xbox hardware partner. Essentially, it means that the particular Xbox accessory is unlicensed and not supported for use with the console.

Microsoft says that because official Xbox accessories are designed and created with certain performance, safety, and security standards in mind, unauthorized accessories aren’t allowed as they may not be able to meet these set standards — and it can negatively impact a user’s overall gaming experience as a result.

Microsoft has added that any official Xbox hardware accessories that have been cosmetically changed or modified, such as moving the location of controller inputs, are not impacted by this and can still be fully used.

Can you fix or bypass error code 0x82d60002?

xbox series x vs series s controllers
Oliver Cragg / Android Authority

No, error code 0x82d60002 can’t be fixed or bypassed. The only way to fix it is to purchase and connect an officially licensed Xbox accessory instead of the unauthorized one.

Users who encounter the Xbox error code 0x82d60002 are allowed precisely two weeks to use the accessory. However, two weeks after its first use, the accessory will be completely blocked from being used on their Xbox console. During the allotted two-week period, users should contact the manufacturer or store from which they purchased the item to return it and instead purchase a licensed accessory.

Xbox created this system so users can use official Xbox controllers instead of third-party unauthorized products. Currently, there is no workaround for this error, though this may change in the future, as this is still a very new policy change.

Where to buy Xbox authorized accessories?

Xbox Wireless Core ControllerXbox Wireless Core Controller
Xbox Wireless Core Controller
Bright button labels • 3.5mm headphone jack • Refined design
MSRP: $59.99
Refined Xbox controller
The Xbox Wireless Core controller offers up to 40 hours of battery life, adjusted surface textures, and a modified shape to offer a more refined gaming experience.

Authorized Xbox accessories can be purchased at all major retailers, including Amazon, Walmart, Target, Best Buy, GameStop, Xbox’s official store, and more. You can purchase an official controller using the buy link above.

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